11-01-2020 03:43 AM
01-02-2022 08:49 AM
I had this on an Oculus Quest 2 yesterday. It's easily solved by deleting the Data rather than uninstalling the app. I did both - deleting the data first, then reinstalling. This means re-inputting login data of course. The route to Amazon Prime VR data is Settings/storage data.
01-10-2022 07:31 PM
I can confirm this fixed the issue for me. Thanks for posting
01-11-2022 05:01 AM
randleog's fix did only partially work for me. I managed to watch a show.
But downloading doesn't work. And if I try to go to my settings (the upper right-button) and click on... almost anything, I still get a long loading time and then a 4107.
I am German using my Amazon.de account in Germany with a Quest 2.
Maybe that's related?
01-12-2022 02:38 AM
Using a German Amazon account on the Quest 2 should not be a problem. Please try to contact Amazon support about the issue, and ask if the Error is known and if they have a Workaround for it.
You can reach the Amazon support here: https://www.amazon.de/gp/aw/contact-us
01-30-2022 01:57 PM
Found a fix for this, the permission to datastorage must be enabled and vola
01-31-2022 02:22 AM
Hi - Thanks for this. Do you mean enable view of hidden files viewed on a PC connection? Most non-techie people will find it easier to delete all the data files from within the Oculus interface since the problem usually arises because of a corrupt cache file.
02-01-2022 01:01 PM
ame problem "Error message 4107"
Here's what I've already tried:
- Quit App and restarted VR and tried again
- Deleted app data and tried again
- Changed app permissions (granted access to VR) and tried again
- Uninstalled app completely and reinstalled and tried again
Nothing has helped. Another idea?
02-01-2022 04:01 PM
Hmmm. I was working the same error message on the Oculus Quest 2, but the principle should be the same. I think I had corrupt files in the hidden folder, but it was enough to delete the app data, then as an additional step delete the app and then reinstall, and this worked. On the Oculus Quest 2 it's possible to access, and if necessary, delete the files in hidden folders via the PC link. First you have to know how to view the hidden files on a linked PC of course.
02-03-2022 11:11 AM