10-09-2021 03:41 AM
I have been trying to solve this since months now. I am fed up of this black screen that wont open at all with just a cross sign at bottom. Help me or i reach Customer Courts.
10-10-2021 11:56 AM
While we don't provide technical support for the Gear VR anymore, Samsung can! Here's a link to their VR support page. Maybe give them a ring and see what they say?
10-11-2021 03:31 PM
some people had same issue and fixed it try search for reddit.com and gear vr
10-17-2021 06:03 AM
NO solutions for us then.
10-18-2021 03:43 PM
did u try cleaning the ports with toothbrush? i saw someone mentioning black screen and after he did clean the ports everything was working again as normal or try the phone put in vr developer mode and run a vr game without the headset and u will see if the problem is software related or hardware related right away ,,,