10-05-2022 03:06 PM
Hello I tried to buy the bone lab game. And then it suggested me to create a family to for 17+ players. And then I thought it was too much complicated to do it so I just changed my age to be 17 years olds I don’t know if this changed something but now that I am trying to download de game it stays at 0 and never goes up pls help me I spended 50 $ on this for nothing.
Solved! Go to Solution.
10-05-2022 04:54 PM
Hey there @Pinata_08. We're sorry to hear you're having trouble downloading Bonelab. If you're a minor trying to purchase a 17+ game, you'll need to send your parent or guardian an invite.
Please let us know if you need any additional help!
10-05-2022 04:54 PM
Hey there @Pinata_08. We're sorry to hear you're having trouble downloading Bonelab. If you're a minor trying to purchase a 17+ game, you'll need to send your parent or guardian an invite.
Please let us know if you need any additional help!
10-05-2022 05:07 PM
Hey finally I did it it downloaded and I just had to wait but thanks for your fast response
10-05-2022 08:40 PM
We're happy to hear you were able to get it downloaded successfully! If you ever need any help, you can find us here, and we'll do our best to help you out as fast as we can!
11-05-2022 03:33 PM
this happened to me when i bought bonelab but when i tried to play it it kicked me out then told me to spend another 40$ to get it
12-04-2022 10:51 PM
Hi I’m having a big issue I just bought bonelab and it’s just stuck on 0mb and it won’t download it’s been 2 hours and there’s mo progress please help
12-05-2022 04:59 PM
Hey JDC_BRUTE, we totally understand your concern with Bonelab not installing. We'd be just as curious in the same position and would like to help you! Please make sure your network is working well and see if you're having the same issue with other apps.
Also try rebooting the headset. You can do this by:
Keep us updated on your progress.