Received my Quest2 this week. Unfortunately it can’t pair to the App on my IPhone. If I click on the link to open a support ticket and I am asked to login, I can only enter an email address to log into a Facebook account. But I only have setup a meta account and don’t have a Facebook account. How is this possible that I can only receive support if I have a Facebook account?
If your option to create a support ticket doesn't show, just click the next best thing and add some detail in the box!
As for your pairing issue, this has been a known thing that our engineers have been in constant communication about. You can find a bit more info on the issue through this thread here.
Hello! We understand that enjoying VR is a fantastic experience, but you mentioned having trouble logging into your account which we know is concerning. Let's see what we can do to help you out.
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