06-11-2023 06:21 AM
My Quest have been slow and acting wierd so I thought I would try and factory reset it.
Started the reset but after a long while it endend up failing and now if I try and start it or do a factory reset it always ends up with the message below:
-------------------------------------
Android Recovery
oculus/vr_monterey/monterey
10/003A.200805.001/49845030259200400
user/release-keys
Use volume up/down and power.
Can't load Android system. Your
data may be corrupt. If you
continue to get this message, you
may need to perform a factory data
reset and erase all user data
stored on this device.
Try again
Factory data reset
Supported API: 3
-------------------------------------
So I'm not sure what I can do now?
I can't find anything about how to reflash it from a PC or something.
05-14-2024 01:41 PM
Thank you for informing us. Based on everything we have discussed, we would like to move this to a more private channel to further discuss options and possible solutions. You can send us a message here. Next, click “Send a Message” to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope to hear from you soon!
05-15-2024 01:38 AM - edited 05-15-2024 01:39 AM
@MetaQuestSupport Thank you, I have send you a private message.
05-15-2024 07:42 AM
Hi there @nanakii! We got your PM and we will be with you as soon as possible!
12-08-2024 11:42 AM
Did you guys ever figure out how to solve the issue? I have the same issue on my headset - exact same message as well.
Thanks
12-09-2024 02:58 AM
Hello, give me your mail I Will explain you the answer I had
12-09-2024
01:20 PM
- last edited on
01-01-2025
08:57 PM
by
Kh_shakhib
Hi @nanakii, thanks for getting back to me so quick!
Thanks
12-31-2024
05:46 PM
- last edited on
01-01-2025
09:04 PM
by
Kh_shakhib
HI @nanakii could you also explain to me what answer you had, I have the same problem and message with my quest 3s.
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