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Can't Reach Oculus Runtime Service

BTHans
Honored Guest
How do i fix?
Fix - https://www.oculus.com/rift-patch/


51 REPLIES 51

r38007
Honored Guest
Same issue here on Win10 Pro.
I have ran all the steps in https://support.oculus.com/217157135500529/
Full uninstall and reinstall of Oculus gives the same error. Had no issues the night before using the headset. Problem started at 10:27pm PST for me.

Event Viewer logs of app crash:

Fault bucket 1329898634698898935, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: OVRServer_x64.exe
P2: 1.20.0.42309
P3: 5a1f0384
P4: OculusAppFramework.dll
P5: 1.20.0.42309
P6: 5a1f0351
P7: c0000005
P8: 00000000004980c4
P9: 
P10: 


-----------------------------------------------------------------------------------------------
Faulting application name: OVRServer_x64.exe, version: 1.20.0.42309, time stamp: 0x5a1f0384
Faulting module name: OculusAppFramework.dll, version: 1.20.0.42309, time stamp: 0x5a1f0351
Exception code: 0xc0000005
Fault offset: 0x00000000004980c4
Faulting process id: 0x328c
Faulting application start time: 0x01d4943f4d8d6693
Faulting application path: D:\Oculus\Support\oculus-runtime\OVRServer_x64.exe
Faulting module path: D:\Oculus\Support\oculus-runtime\OculusAppFramework.dll
Report Id: 23c56216-4afc-4f46-88fb-192d6651189d
Faulting package full name: 
Faulting package-relative application ID: 


BiG_T_0555
Honored Guest
its happening to me too man

r38007
Honored Guest
Same issue here. 
Ran all steps in https://support.oculus.com/217157135500529/
Started at 10:27pm PST.

Seeing app crash in Event Viewer:

Faulting application name: OVRServer_x64.exe, version: 1.20.0.42309, time stamp: 0x5a1f0384
Faulting module name: OculusAppFramework.dll, version: 1.20.0.42309, time stamp: 0x5a1f0351
Exception code: 0xc0000005
Fault offset: 0x00000000004980c4
Faulting process id: 0x12ec
Faulting application start time: 0x01d4943f402211a9
Faulting application path: D :\Oculus\Support\oculus-runtime\OVRServer_x64.exe
Faulting module path: D :\Oculus\Support\oculus-runtime\OculusAppFramework.dll
Report Id: 7f3fa8d2-a984-476f-9a52-a4d1990eab8d
Faulting package full name: 
Faulting package-relative application ID: 

Logs attached.

Stryph
Honored Guest
Same..

Anonymous
Not applicable
same here

Stryph
Honored Guest
Good idea, let's push a patch Friday night that breaks everyone's software.. I just hope I am not waiting all weekend for a fix.

Batou81
Honored Guest
Having the same problem.

1. I tried Reinstall Oculus Software inclusive deleating the Oculus Folder after deinstalling the App.
2. The old Patch to fix the March problem i was hoping this helps.
3. Setting the Desktop time to an earlier state where it worked.

Nothing of this helped im getting the message after i try to launch the Software all the time.

lavasaga
Honored Guest
same here. try patch, reinstall, nothing work. pls help.

waorWraith_
Honored Guest
Ditto
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