I have had my quest 2 for a bit more that a year, and have never heard of this problem. On my iPad, it tells me I’m logged in, but on my headset, I’m not logged in, and it’s been like this for about three weeks.
06-21-202204:59 PM - last edited on 12-28-202209:55 AM by RoastPork
Hey there, we definitely want you to be able to get into your account and get back in the game. We're here to help! Sometimes this kind of issue can be fixed by following these steps:
Switch your headset off.
Log out of your Facebook account on your mobile device, and then log back in.
Log out the Meta Quest application on your mobile device, and then log back in.
Start your headset.
Check that your headset is paired, and give it a few minutes to sync back up.
That should get everything showing up right in your headset. Let us know if that works to get you back in, or if you need any further assistance!
Hi again! We just wanted to check back in with you to see if you were able to try the troubleshooting steps we suggested. Let us know if it worked, or if you need some more help. We're here for you!
09-06-202210:20 AM - last edited on 12-28-202209:55 AM by RoastPork
Hey guys! Well this is certainly a predicament! A predicament we can all get out of! *airhorn noises*. Let's have y'all mosey on down to our most awesome support channel where we can use out wide array of support tools to their maximum capabilities and get y'all back in tip top condition! You can reach that awesome support team here: https://metaque.st/Support
