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Cant Login Samsung Gear VR


Looked at a bunch of other posts and cant solve this issue. My headset was working fine until today where i was forced to get a using a meta account. Since then all i get is a "Facebook Session Expired" error. I've uninstalled Facebook and Oculus apps and reinstalled, no change. I created a new FB account and Linked it but again when i open the Oculus Gear VR app i get that error, rebooted the device, no change, removed all FB accounts from my device (S9+) and added only the new account, no change. My old Oculus account doesn't work as i get a "No network Connection" error there. WTF is up with Meta forcing users into this crap that is rife with issues. And I cant raise a ticket because there is no support option for Gear VR. And I refuse to buy a $400 headset just on principle...My existing one worked just fine until today.

349 REPLIES 349


I already linked my facebook account and my meta/oculus account. And I setted up my horizon profile. If I try to login with my facebook account:

"Session expired Error"

If i try to login without Facebook. So the Meta/Oculus Account:

"No Connection Error"


And I mean if you create a meta account you have to create a horizon profile as well in the next step. Dont you?


So why tf is it working for you? xD



I'm running into the same problem as well. I've been keeping an old s6 precisely for this. So after trying pretty much everything suggested here or on reddit, I found a two year old topic that addresses precisely this. They say you need have a sim installed whilst setting up VR for the first time or after big updates. Just that once. However, I don't have a SIM that big handy. So who does is more than welcome to try if that fixes the issue.


The reddit user linked a now deprecated support link that said ""To make sure you can download required software updates, your Samsung Android phone needs to be connected to a mobile carrier for it to work with your Samsung Gear VR." - but why"


Someone please try it to see if that works?


Just after wrote my message, they pushed an update on Facebook. I now have:

Facebook: 383.

Meta App Installer: 84.0.11 - this is unchanged

Meta App Manager: 85.0.13's still not working.


I still have not heard from support on my PM. will let everyone know when I do.

GearVR is clearly affected and there is no fix at the moment.

Did you actually try with a working SIM, as I suggested above?

  • A lot of Samsung Gear VR owners have already spent hours maybe days searching and hopping (in vain) to resolve different problems, trying to install and uninstall older versions of the necessary apk's but finaly reaching the sad conclussion "nothing is working". Now they are selling their devices untill there are enough innocent and uninformed clients eager to buy a VR set at an incredibile low price.But they will learn a sad lesson about the SAMSUNG GEAR VR- the device is for museums shelves.Enthusiast will keep hopping, probably some day the Gear VR will be "resurected" from the death.Ho knows? Only the futute will say the true.The reality is that you can buy SAMSUNG GEAR VR. sets for a verry low price, and descendind day by day. And there are a lot of offers for Samsung Gear VR on the second hand market because people has lost confidence in Oculus support to solve their problems.Sad but true.I would like to be wrong and the situation to chage.

I did manage to fix it. Check my topic.

I have seen and read with sadness the opinion of community members who write with disappointment that OCULUS and their supposed specialists do not have any concrete and conclusive answers to their questions, as to why the OCULUS application blocks the connection to the Samsung Gear VR.

That is why I posted a text to try to make them feel that they are useless and incompetent.

Instead of giving us COPY/PASTE answers with irrelevant links that don't give any results, maybe they should try to do their job seriously and as quickly as possible, to give us a possible final solution.

For I make a parenthesis and write to Hauhausen:

Know that you are funny, dear half-brother.

Before she died, my mother told me that I have a brother who works undercover as a fake specialist at Oculus after he was kicked out from Samsung Gear VR support. Anyway, we have to thank you for your attempt to solve the complicated problem with SAMSUNG GEAR VR and the Oculus application.

The members of this forum are smarter than you claim to be and they know very well that what you tried to suggest to us, as a possible solution to the problem, is friction with cold water on a wooden leg. Why?

There are too many variables to consider just when we think of all the versions of Samsung phones, plus the number of Android versions.

So don't forget who you are (read your own P.S message), and learn to use Google translate correctly when trying to convey messages that you don't understand the meaning of.

Better to be silent than to be ashamed. I wish good luck to those who want and try the method proposed by Hauhausen because it is still something more than NOTHING.

Time will show how valid the method is and if it works for at least one user.

Oculus must pay its programmers better who solve serious problems and displease customers.

That's the only way they can save the brand's reputation.

I'm having the same issue. So I took my Gear VR to a Samsung "geek squad" repair venue. They told me it's a system wide issue originating with Facebook and that Facebook is aware of it and working to fix it.

I had the same "No connection" error while logging into Oculus from Gear VR. Putting on a SIM did solve the problem for me. I can use my Gear VR now. Thank you!

My phone is Galaxy S8 and the SIM has mobile and data connection, FYI.

The SIMM inside the phone is useless. There are some posts here that offer us only "FAKE solutions" or possbile alternatives "just in case you want to try something new" but there is no 100% guarantee. All those posts are meant to prologue our waiting time until a so-called and supposed support will arrive. In reality, there is no OFFICIAL declaration/engagement from OCULUS or FACEBOOK that promises us a possible solution to the problem. Please notice that new users come here for searching REAL SOLUTION and after they write to ADMINS, they will remain with unsolved problems because nobody work for free to write new code or applications just for charity. We can also take into consideration the "fake ID's" created to deceive us and let us hope that "somebody" is still working for us. Behind those "specialists" are people who try to sell their dead Samsung Gear VR by publishing and spreading lies about the so-called SAMSUNG VR RESURRECTION. I do not want to be mean and take your hope. In the real life, there is a reward for all your hard work. Nobody will fix the problem with the Samsung Gear VR connection to Facebook for free.