Downloading

[Amanda102116]

I’m not able to down Netflix. It keeps saying download queued but nothing is happening.  

[Campn]

Sorry *frown*. Join the club though… seems like the entire Occulus store is currently fried *angry look*.

[MetaQuestSupport · Accepted solution]

Greetings! We understand some people are still experiencing issues downloading apps to their devices. We know how this can be frustrating as it interferes with your VR experience. We want to assure you, this issue is currently being taken care of by our team of engineers.

Some people have already begun to see their apps finally fully install either on their own, or by attempting the following troubleshooting steps:

• Restart your device
• Ensure your Cloud Backup is enabled
• Factory reset your device

We hope these steps, and knowing that our team is working on a resolution helps. Cheers!

[Campn]

You are gonna have a LOT of unhappy customers come Christmas morning.