ERROR IN LOADING HORIZON WORKROOM

[geis.teacher]

All of my team (8 Oculus sets) failed to load Horizon Workroom after we enter the lobby / desk when clicking the app. You may refer to the picture attached for the error message pop-up:

Detail error message

[geis.teacher]

FYI we are facing this problem while accessing it from Kuala Lumpur, Malaysia

[NathanSudo]

A number of us from the Horizon Workrooms Community are having the same issue!   We have a meetup planned in a couple hours, hopefully we can get this resolved. 

I wonder if it's an issue with people who don't have v44 of Quest 2 software but have the updated version of Workrooms?  Not sure

It's not location dependent because our community members are from all over.  I'm seeing exactly what @geis.teacher is seeing! 

[Aerisita]

Facing the same issue in Texas.

[pdiegolopez]

Same in spain

[joao.carlos]

same in brazil

[NathanSudo]

Looks like things are working again now for people, we are getting reports from the community that people are able to use Workrooms again!