How to remove a quest from oculus-app??

[Tummie555]

Since I had a battery related issue with the new quest (didn't charge), I've had to exchange the quest. New one works great.

But now I have two quests in the oculus app. The old-broken-one, and the new one. How do I remove the old one from the oculus app?

[Cheese_Burgers · Accepted solution]

Found a way to do it if anyone is still having problems with this. You go into your account on the Oculus website. Then there is a drop down menu where you can choose “My devices” should look something like this screenshot. Sorry about it being cut off my iPhone didn’t show the whole thing but the button below your quest says “Delete device data”.

Hope this helps. 

[Tummie555]

Cheese_Burgers said:

Found a way to do it if anyone is still having problems with this. You go into your account on the Oculus website. Then there is a drop down menu where you can choose “My devices” should look something like this screenshot. Sorry about it being cut off my iPhone didn’t show the whole thing but the button below your quest says “Delete device data”.

Hope this helps. 

FINALLY!!!  Thanks @Cheese_Burgers for noticing they fixed it! It works like they described. 

- Login at oculus.com
- Top right: click your name and select My Profile
- Left menu: click My Devices
- DOUBLE CHECK the serialnumber to be deleted and click DELETE DEVICE DATA
- They will send a code to your emailaccount to confirm
- Enter Code and confirm
- Boom, GONE!