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I log in my account in the web but unable to get access for desktop app.

noorulain.452868
Honored Guest

I don't get access to desktop app for oculus rift

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @noorulain.452868. Thank you for reaching out and bringing your desktop access to our attention. We know that not having access to one of the one of the main ways to start your VR game can be inconvenient at best, and we would like to step in and help out. For us to get a little bit of clarity into the issue can you answer a few questions. 

 

Were you able to login to the Meta Quest Desktop app before?

Are you getting any error messages when attempting to access the app? 

Have you tried to log in to the Meta Mobile app?

Did you have any updates to any of your devices?

 

Please let us know if you have any questions. We are looking forward to hearing from you. 

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello, @noorulain.452868! Just checking in to see if you are still needing assistance with getting access to the Meta Quest Desktop app. If so, please do reach back out to us at your earliest convenience. Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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