12-18-2021 08:22 PM
Hi, it's been a few days Horizon Worlds app is installing. Without end. And it blocks other apps from updating. Help me please cause I cannot update the system and others apps.
Solved! Go to Solution.
12-22-2021 04:13 PM - edited 12-22-2021 04:14 PM
Hi! It sounds like you two might be experiencing an issue that the team has identified were some people are not able to properly install apps on Quest and Quest 2. If you have a game or app install that seems to have stalled for more than a few hours, we recommend a factory reset. To do so, please try the following steps:
Let us know how it goes!
12-22-2021 11:24 AM
Same !!!
12-22-2021 04:13 PM - edited 12-22-2021 04:14 PM
Hi! It sounds like you two might be experiencing an issue that the team has identified were some people are not able to properly install apps on Quest and Quest 2. If you have a game or app install that seems to have stalled for more than a few hours, we recommend a factory reset. To do so, please try the following steps:
Let us know how it goes!
12-22-2021 04:36 PM
It worked! I make sure that all my content was well downloaded on cloud. And when I resinstalled all my apps, Horizon Worlds finished downloading and installing. Thanks!
12-23-2021 12:47 PM
How do you check the cloud to make sure that everything stays saved? I'm having the same issue.
12-23-2021 12:53 PM
Hi @BearBear831, you can manage your cloud storage here.
01-06-2022 11:17 AM
If you are connected to law enforcement in anyway then you will not be able to connect to this app. They background check any and every one that downloads this experience because what they are doing to some members such as myself is against the law.
02-06-2022 05:09 AM
I have also had my Oculus for a few weeks and still cannot download worlds. Can there be an update provided as to when it will be available. Why is it limited. I submitted a support ticket and got no response
02-12-2022 09:45 AM - edited 02-12-2022 09:46 AM
My oculus won’t let me download Horizon world it just says it’s whitelisted and I don’t know what to do
02-19-2022 01:42 AM
Please I can't install horizon world, on my device it says coming soon? how to install it?