cancel
Showing results for 
Search instead for 
Did you mean: 

Meta account hacked

Dtaylor
Honored Guest

Hi,

my daughters account has been hacked. I can’t access the account as the email address has been changed and removed, I can’t seem to find any support on this anywhere, can we have some help with how to gain back access.

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @dtaylor! We understand your daughter's account is not accessible, and we can certainly look into this together. We have received your PM and will continue assisting through there. Have a great day!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?