Hey there DowDAO! We hear you are having issues purchasing, and know that can definitely leave you feeling something. Let's see what we can do to help you.
If you trying to add a payment method, then we have a few things to try:
Try another web browser
Check to see if the financial institution placed any restrictions
Try another network connection type
Try another network location
Restart the device
Try another device
Try another payment method.
Clear cache and cookies on the browser
If you have tried all of these steps and you are still unable to add a payment method, Please reach out to us HERE.
I was having the same issue until I tried making the purchase from the store on www.oculus.com. It seems like the purchase has gone through but I've yet to try accessing it on my Q2. Wasn't able to purchase on the app or on the device before trying the desktop site shop.
