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My Rift S stopped working after i updated it

Bluest_Stunk
Honored Guest

I updated my Oculus Rift S, Yesterday and Its not Displaying anything on my headset and There's a Clicking/Popping noise coming from it when i turn it put it on... also i get notifications that Something went wrong with Meta Quest on my Computer. my Worst case scenario is that i think my Rift S is Dead

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @Bluest_Stunk! Thank you for bringing this to our attention.

 

The quickest way to troubleshoot this type of issue would be to DM us so we can collect Log Files from your Rift headset so we can provided tailored troubleshooting.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Hope to get you gaming on your Rift S again soon! 

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again @Bluest_Stunk , are you still having any issues?

 

If so, we are here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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