05-07-2023 09:15 AM
Hello,
Im trying to find a solution to this error. Im not the only person getting it. I am trying to find the solution for a few of us who record using MRC.
Every time we finish calibration, we get this error and we haven’t been able to find a way around it
its says
Calibration Send Error
There was an error sending caliber file to your Quest. Could not write files. Access to the path “/storage/emulated/0/android/data/com.ivre.engage/files/mrc.xml” is denied
Solved! Go to Solution.
06-13-2023 06:44 PM
I wish I had an answer for you. They keep saying they are doing something. Please come back here every day or
so
and let everyone know if your having the same issue still.. A lot of us have been trying to get help for about 2 months and 4 versions of Oculus updates for an answer..
Please keep the rest of us posted if you find a fix as well..
06-24-2023 02:33 AM
05-08-2023 09:34 AM
Hello there. Umm I have not seen others with this issue right now. However, I was wondering if you have uninstall and install the app> Or even restarted the headset?
I want to see if I can help in any way possible.
05-09-2023 09:36 AM
Hey hey! Just passing by to see if you're still in need of our assistance!
05-10-2023 09:06 AM
I'm having that issue as we speaking. Deleted the app and restart the device and still trying to save it into another application file directory.
05-10-2023
10:02 AM
- last edited on
05-10-2023
10:34 AM
by
TheAntiSocializ
Hello there! I appreciate you letting me know this is a experience you're having as well. I was wondering if you have submitted a bug report regarding the issue you're having. You can use this link here to get the help you need! Just make sure you're sign in to your account.
Please let me know if this helps!
05-17-2023 12:56 AM
Same problem as kerraboo2
05-18-2023 08:13 AM
Howdy there, @QueenTor! Thank you for drawing attention to the issue you're having with Mixed Reality Capture. We understand how this could impact your VR experience. So, we would like to point you in the right direction. We strongly suggest you to report this bug so that our engineers can begin looking for a solution. We'll leave the steps for you to report the bug.
To report a bug from your headset:
To report a bug from the Meta Quest mobile app:
05-19-2023 06:43 AM
Have we found any solution yet? Same issue here. except mine says..
"There was an error sending caliber file to your Quest. Could not write files. Access to the path “/storage/emulated/0/android/data/com.freelives.gorn/files/mrc.xml” is denied"
I tried talking to support was told to hang on a min then left to time out.... They were stuck not listening to me thinking My problem was with the Oculus App in windows.......
05-19-2023 12:26 PM
Hey there, @Da_Dingo! We hate to hear that you are still having trouble with the Mixed Reality feature on your headset. We never want our users to feel like they are alone when dealing with problems with their headsets, and we're happy to continue supporting you!
After looking into this further, we see that our specialist team sent you an email to continue assisting you with Mixed Reality. We let them know that you are reaching out for support, and we recommend checking your inbox and spam folders for their replies so we can continue to help with what you are experiencing. We look forward to continuing to assist you!
05-26-2023 09:00 AM
I have seen others on here with this issue. We’re all getting basic solutions that you would try for any issue, some have wiped their computer and reinstalled everything, uninstalled the software and files and redone them, etc. Nothing has worked.. We arent the only ones having this issue. I think some are using other methods now. As I have been.. But some I talk to still want to use MRC and are still waiting.