Oculus Rift S "Oculus isn't working correctly", logs show "WSACancelBlockingCall"

[baptiste.r1807]

Hi !

I'm gonna just became crazy, I used my Oculus 1 full year with my setup without any itch that could make the VR impossible to use but now when I try to use the headset I just get on Windows the notification "Oculus isn't working correctly". Of course I have read all of the support page that didn't help me to solve my problem.

Every checkmark on the Oculus software are green, the headset show a white LED and when I put it on my head I just got a black screen without even the LED screen turned on.

I have since tested a dualboot with a fresh Windows 10 install of Windows and everything works normally, I have updated to the exact same version my GPU drivers for both of my Windows 10 installs.

Since the errors show some "TCP" problems, I have also tried to use my headset without Windows Fire-Wall without luck.

I also got the error "A blocking operation was interrupted by a call to WSACancelBlockingCall." but I don't know what it mean.

This is what the logs show me when I start putting the headset on my head :

I can't add my full .txt logs files to this thread "The file type (.zip) is not supported." (tested with .txt, .zip, .log).

Line that are the most important are :

10/06 12:39:48.006 {!ERROR!} [KMCore] [VISION][CONSTELLATION] R: Requesting reinitialization of 6DoF filter due to large time delta between current and last IMU sample: 601.618602s
10/06 12:39:48.024 {!ERROR!} [xrstreaming] XrspSocketTransport accept failed for TCP retransmit storm workaround: Une opération de blocage a été interrompue par un appel à WSACancelBlockingCall. (10004)
10/06 12:39:48.024 {!ERROR!} [Kernel:Error] OVR Error:
  Code: -6102 -- ovrError_XRStreamingUSBIssue
  Description: XrspSocketTransport accept failed for TCP retransmit storm workaround: Une opération de blocage a été interrompue par un appel à WSACancelBlockingCall. (10004)
  OVRTime: 3013.137248
  Time: 2022-06-10 12:39:48 [24:157:900]

10/06 12:39:48.024 {INFO}    [xrstreaming] Interrupting listen for TCP retransmit storm workaround
10/06 12:39:48.024 {!ERROR!} [xrstreaming] XrspSocketTransport accept failed for TCP retransmit storm workaround: Une opération de blocage a été interrompue par un appel à WSACancelBlockingCall. (10004)
10/06 12:39:48.024 {!ERROR!} [Kernel:Error] OVR Error:
  Code: -6102 -- ovrError_XRStreamingUSBIssue
  Description: XrspSocketTransport accept failed for TCP retransmit storm workaround: Une opération de blocage a été interrompue par un appel à WSACancelBlockingCall. (10004)
  OVRTime: 3013.137402
  Time: 2022-06-10 12:39:48 [24:312:400]

10/06 12:39:51.386 {!ERROR!} [xrstreaming] XrspSocketTransport accept failed for TCP retransmit storm workaround: Une opération de blocage a été interrompue par un appel à WSACancelBlockingCall. (10004)
10/06 12:39:51.386 {!ERROR!} [Kernel:Error] OVR Error:
  Code: -6102 -- ovrError_XRStreamingUSBIssue
  Description: XrspSocketTransport accept failed for TCP retransmit storm workaround: Une opération de blocage a été interrompue par un appel à WSACancelBlockingCall. (10004)
  OVRTime: 3016.500260
  Time: 2022-06-10 12:39:51 [387:170:200]

10/06 12:39:51.386 {INFO}    [xrstreaming] Interrupting listen for TCP retransmit storm workaround
10/06 12:39:51.386 {!ERROR!} [xrstreaming] XrspSocketTransport accept failed for TCP retransmit storm workaround: Une opération de blocage a été interrompue par un appel à WSACancelBlockingCall. (10004)
10/06 12:39:51.386 {!ERROR!} [Kernel:Error] OVR Error:
  Code: -6102 -- ovrError_XRStreamingUSBIssue
  Description: XrspSocketTransport accept failed for TCP retransmit storm workaround: Une opération de blocage a été interrompue par un appel à WSACancelBlockingCall. (10004)
  OVRTime: 3016.500350
  Time: 2022-06-10 12:39:51 [387:260:500]

10/06 12:39:51.386 {WARNING} [xrstreaming] Failed to construct channel for tcpserver,56225
10/06 12:39:51.386 {WARNING} [xrstreaming] Failed to construct channel for tlsserver,56224

10/06 12:40:03.424 {INFO}    [RiftDML:ReportingManager] Reporting event 'oculus_etw_usb_event'
10/06 12:40:03.424 {INFO}    [RiftDML:EtwReportEventInfo] oculus_etw_usb_event
	provider_guid : ETW_PROVIDER_USB3HUB_GUID
	process_id : 17656
	event_id : USBHUB3_ETW_EVENT_CLIENT_INITIATED_RECOVERY_ACTION
	version : 0
	channel : 16
	task : 11
	opcode : 11
	activity_guid : {00000000-0000-0000-0000-000000000000}
	keyword : 4000000000002401
	event_specific_payload : fid_UsbDevice = 00001f7c900b1398, fid_IoctlCode = 00220003, fid_UrbFunction = 0000001e, 

10/06 12:40:04.715 {INFO}    [DML:HMDNormal] HMD Reporting state change: {'State':'NotDetected','IsDetected':0,'IsReady':0,'Mode':'Unknown','IsWirelessReady':0,'IsRebooting':1,'IsFirmwareOutOfDate':0}
10/06 12:40:04.715 {INFO}    [LifeCycle] [Aggregated 23 times] ActiveHardwareChanged::get(session).subscribe() Start
10/06 12:40:19.716 {INFO}    [DML:HMDNormal] HMD Reporting state change: {'State':'NotDetected','IsDetected':0,'IsReady':0,'Mode':'Unknown','IsWirelessReady':0,'IsRebooting':1,'IsFirmwareOutOfDate':0}

Can I do something to fix this issue ? Thanks in advance for any help !

[baptiste.r1807 · Accepted solution]

Fixed... It was the Redistribuable Visual C++ for Visual Studio 2015 package that was corrupted (download it here https://www.microsoft.com/fr-FR/download/details.aspx?id=48145)

If you had the same problem and want to know where the errors came from go to Oculus\Support\oculus-diagnostics\CameraCalibrationTool and try to start the CameraTool.exe and if it crash with an error try to fix it like a missing .DLL files (mine was concrt140.dll)

[JeY_k]

oH MY GOSH Thank you!! I've been trying to repair this for a month, including a lengthy engagement with Meta suppot and an unfortunate exchange where I sent them my oculus headset and got a refurbished one back (lost all of my fun stickers). I was just about to send them another email that it weirdly enough works on another computer but not the one I've been using it on, did another google search on a whim, found this thread (which I regrettably didn't find originally), and this worked!

Slight modification for anyone who already has this Redestributable installed... If you go to control panel -> programs and features, find the 2015 package, click "change" and then "repair", this fixed it for me. The display is back!!

[baptiste.r1807]

Glad that I've helped you !

Btw weird other problem that I've had is that the headset was just glitching suddenly and restart the Oculus software with a loud noise and gray noise in the headset, I've just changed the cable and it worked again (even if I tested the cable with another headset and another PC ! So think to try to change the cable).