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Oculus Software (Oculus App) Failing to Install

Honored Guest

I've been looking into the new air link feature for the Quest 2 and when I download the Oculus Software it successfully gets through the download phase, but when it gets into the install phase, it tells me in big letters to restart my pc, as I've done many times in the past and have found no solution, is there any solution to this?


Community Manager
Community Manager

Sounds like a tricky issue! Does your PC meet the requirements listed here? This could be a big factor, but if your PC does meet them, we'll keep looking into other steps!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Honored Guest

hello my pc meets the requirements but yet when it finishes the download and it go to the next part it says restart computer which ive done many times can yous help me please


I would suggest repairing the install which you can find out about HERE. That or PMing @MetaQuestSupport to help you with this.

Genesis does what Nintendon't! Send me a DM if you have questions. I'm happy to help!