06-12-2021 02:39 PM
My oculus quest 2 is stuck on a black screen. When I turn it on I can see my guardian boundary and nothing else. I can use the volume and see the volume but everything is black. I restarted it (that menu showed up) but nothing happened. I can also walk outside the guardian and passthrough turned on but no menu popped up. I looked up guides for similar issues but nothing worked. Its fully charged and I've tried launching it from the app. I eventually gave up and tried to factory reset it but that menu wouldn't even show up. Please if anyone has a similar problem please let me know. Thanks.
Solved! Go to Solution.
06-14-2021 06:24 AM
UPDATE: It actually let me get into the bootloader menu. So I ended up factory resetting and everything seems normal (I'm only on the introduction things) but it sucks because you still lose your progress. I hope this issue gets some kind of patch other than a reset soon. Thanks for all the support!
06-12-2021 06:07 PM
Same does anyone know how to fix this?
06-12-2021 06:10 PM
Same issue. It happened after an Update.
I've reset the hedset but not it won't go past the Pairing code. When i put the code it in says it can't find it.
06-12-2021 06:14 PM
I cant even pull up the factory reset screen it shows an android character and no command
06-12-2021 06:29 PM
Same exact issue here. I haven’t factory reset yet because it hasn’t seemed to help anyone. Hopefully a solution is found
06-12-2021 06:42 PM
I’m just waiting to see if the oculus devs say anything tommorow before I try to factory reset again.
06-12-2021 07:08 PM
I have the same issue. I had done an OS update because my beat saber would not load. After the update, it hangs on a black sceen. The only thing visible is the boundary. I am able to get to the menu to do a factory reset, but not sure that is a good idea. Hoping some has a fix for this.
06-12-2021 07:41 PM
I had the same problem though it happened just now when I tried to log back into an app that I exited out of a few hours ago.
06-12-2021 09:34 PM
I just did the factory reset, and reinstalled everything, Life is good now.
06-12-2021 11:54 PM
Same. I was playing and put it down to charge and when i came back it was like this. :(. Guess we will wait and see