My oculus quest 2 is stuck on a black screen. When I turn it on I can see my guardian boundary and nothing else. I can use the volume and see the volume but everything is black. I restarted it (that menu showed up) but nothing happened. I can also walk outside the guardian and passthrough turned on but no menu popped up. I looked up guides for similar issues but nothing worked. Its fully charged and I've tried launching it from the app. I eventually gave up and tried to factory reset it but that menu wouldn't even show up. Please if anyone has a similar problem please let me know. Thanks.
Solved! Go to Solution.
UPDATE: It actually let me get into the bootloader menu. So I ended up factory resetting and everything seems normal (I'm only on the introduction things) but it sucks because you still lose your progress. I hope this issue gets some kind of patch other than a reset soon. Thanks for all the support!
Mine went today, black screen after the update, can’t access the menus or go into settings etc. Guardian is stuck on the living room ceiling and when I try to move into range it just goes black. Submitted a ticket, don’t want to factory reset and lose everything.