03-21-2023 09:17 PM
So when I go on the Meta app and go to add a payment method then add a PayPal account and put all my information in when I click Add it just gets rid of all my information except my name and billing address and doesn’t add the account. I’ve tried this about 15 times and it still did not work. I was wondering if anyone has experienced this problem before and if they could help.
Here are some before I click Add and after
03-22-2023 08:49 AM
Hey hey, @KaiTheFryGuy! We just wanted to pop on by to lend a hand with this Paypal issue you're having; we know how this can really hinder your VR experience. We want to do everything we can to lend a hand. We have located some troubleshooting steps for you to try and listed them below:
If you are running into a problem with adding your payment method, please try the following:
If the issues still persists after attempting these steps, please feel free to reach out to our support team. We will have more tools available to assist you.