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Quest 2 charges super slow

posazupl
Honored Guest

Hello,like i said in subject,my quest 2 charges super slow no matter what cable i use or what power source i use. I plugged it in like an hour ago,and it only charged 1% of battery,yesterday it charged like normal,3 hours and it was almost full charged,but now its super slow. Is it problem with USB-C port or cables or something?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there friend! We're sorry to hear you are having issues charging your device. We know how frustrating that can be!

 

So we can get a clear idea of everything you've tried, we have to ask:

 

  • what sources have you tried?
  • are using a brick or have tried different brick chargers?
  • Are the chargers you've tried at least 10 Watt?
  • Have you used the cable and charger that came with the device?
  • Are you completely shutting the device off when you attempt to charge?

Looking forward to getting this all fixed up. 

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