Just the other day I've started having this issue where the whole quest system starts lagging whenever the guardian appears. This only seems to be an issue when the link cable is active and I'm in a game but when I'm checking the app test for the cable it seems to be working fine.
Any tips and tricks?
Hey there. That doesn't sound like a experience we want for our customers. We'd be happy to help you get back to gaming.
We will need more information from you to better help you:
Once we have this information we can further assist you. We look forward to your response. We do wish to get you gaming.
Thank you for responding with this information! We'd like to take a deeper dive, but we don't have the tools needed here on the forum. Gather your logs using these steps.
After you've gathered your logs, we recommend opening a support ticket with one of our specialists. They'll be happy to take a deeper look into the issue and go over your options with you!
Hey there! We hate lag. We'd love to see what can do to help.
Your PC is compatible and the headset is up to date. Can we make sure that you have the latest graphic drivers for your device? Can we also check that you have the latest version of Windows 10?
Do you see any bends, twists, kinks, damage, frays, ect. If we don't see any damage and everything is up to date, we'd suggest you PM us so we can continue to assist you while keeping your pc info secure. We look forward to hearing from you.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Can you please open a support ticket here so that we can get you taken care of as soon as possible? One of our experts will gladly assist you in this matter.
Please provide the logs once you have created a support ticket. Instructions for collecting logs are provided below: