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Referred App keeps showing Invalid Link

MintyFishy
Explorer
I'm currently having a problem on any app referral links. It keeps showing me an Invalid Link page regardless of who send me a referral link. I've already tried unlinking my Meta account out of my Facebook account and have tried using private/incognito browser to accept the referral link. Unfortunately, they still gives me Invalid Link page. 


1 ACCEPTED SOLUTION

Accepted Solutions

LaserDisk
Meta Quest Support
Meta Quest Support

NOTE: This is not an Accepted Solution, there is no way for us to pin replies within our forums, this is the only method.

Hello everyone,

I observed that fellow moderator @ShiroTenko has responded to a few of you already. However, I wanted to create this post and designate it as a solution to ensure that everyone is aware of the information provided by the engineers. While I understand that this is not a solution, it is the best way to guarantee that all users can easily view the post.

The engineers are evaluating changes to the app referrals program. As a result, some randomly selected groups of users may periodically not be able to access app referrals.

These user groups change frequently, and if an offer is not currently available to you that is available to others, this means that offer is not being given to your group at this time. Please keep an eye out for similar options in your group in the future.

Thank you again to everyone who has reported your experiences during these changes. Your feedback is always important to us.

The future of home entertainment!

View solution in original post

234 REPLIES 234

Amazing74
Protege

Everytime i open a refferal to to a game i get the message, that the link is not valid anymore. 

1. Click on referral link

2. Link pages open with button either to claim 25% or 10% discount

3. Click on the discount button (every discount button i tried)

4. Message "Link is not valid anymore."

Afaik there is no such thing like a limit how often you can buy a (referral-link)- discounted game. Or is there a limit that is not communicated?

 

Thank for help in advance!

Hi there, @Amazing74. App referrals are a great way to earn some extra store cash and discounts. We know how important it is to our users to be able to share app referrals with each other. That being said, we wanted to share some info from the terms of service for the referral program. 

 

"Limit to one Discount per App: if a Friend accepts a referral from an Advocate for a particular App, the Friend will not be able to activate a Discount for the same App referred by a different advocate as long as the former Discount is still active. This limitation will remain in effect until the seven-day period is completed. If the original Discount code has expired after seven days, the Friend will be able to accept a new referral for the same app."

 

Here, you can find the terms of service in their entirety. We hope this has provided some insight into your issue. If you have any other questions for us, please do not hesitate to reach out to us again.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there, @Amazing74! Just checking in with you about this app referral situation. If you still need assistance or have other questions, please let us know and we will be happy to look into this for you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Sorry for the late answer. I am aware, that there is a limit per link. But like i wrote in my initial post: It is the same with EVERY link. So no, that wasnt helpfull at all.

Thank you for clarifying about this situation. In your case, is the friend trying to send you a new link they generated at the time you go to claim the discount, or is this one that had been generated previously they are just now sharing with you? If it is an older referral link they had and are just now sharing it, we would recommend trying a new referral link to see if that gets around the issue. 

 

Should you continue to run into issues however, we would like you to reach out over a private message, so we can take a look into this deeper. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We hope this information helps, but if not we look forward to hearing from you soon so we can continue working together with you on this. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

I've got a similar problem, but instead of the discount page, I'm always redirected to the invalid-link page https://www.oculus.com/referrals/error/?error_type=invalid_link  

If I open up the app referral without being logged in, it shows the correct 25%-off website with the need of logging in. If I do log in, it will redirect me to the mentioned error page afterwards. 

I've got the problem with any 25% link of my friends and it with any browser / device (double checked it on iPhone and even on the Quest Browser as well). Deleting Cookies didn't fix it. So it seems like an account-based problem.

Any news about that, Meta-Support?

MetaQuestSupport
Community Manager
Community Manager

Hey there, @MintyFishy! We understand not being able to accept referral links preventing you from checking out new games, and we want to make sure you can get to gaming quickly. Please reach out over a private message in this case, as we will need to collect more information about your account to be able to look into this further. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey @novemer. Thanks for reaching out. If you have not already, please make sure you have read over the previous comments in this thread. You can check the notes, limitations, and terms for app referrals here. Each referral code can only be used three times, for example. We are happy to reiterate to make sure this accommodates what your issue is, and if you still need our assistance, let us know by sending us a private message. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

tprettyman
Honored Guest

I am having this problem too, and after discussing it with MetaQuestSupport (who was helpful and responsive!) they recommended I submit a bug report, which I did. So for anyone coming here with this issue and seeing this topic, hope this gets fixed for us!

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