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Refund?

HappyBappy
Honored Guest

I bought boneworks just an hour ago and have not even launched it. I decided that I wanted to refund because I made up my mind, as I go to refund it says that I have already played the game for more than 2 hrs or have purchased it 14 days ago. Can I please receive a refund?

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there! We would be happy to look into this for you. Please use this link  and then click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Thanks.

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Hello today is December 1st I just purchased bone works and it gave me the same message as the guy above it said that I played the game for more than 2 hours and 14 days has passed but I bought it on the wrong system I bought it on a Oculus quest 2 and I did not realize it was only on the rift please help

Hey there! We would be more than happy to look into this problem for you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!