Resolved: Error saying "We're having problems loading this" when enabling developer mode

[djn121]

Hi everyone!

Headset: Oculus Quest 2

Problem: When I toggle the developer mode switch in the Oculus iOS app, a red banner populates on the bottom of the screen stating "We're having problems loading this. Please try again."

What I have tried: I created an oculus account, created an organization within, factory reset my quest 2, paired with my iPhone, and attempt to put into developer mode and I get the same problem. I have deleted and reinstalled the app, I have deleted and created new organizations in the developer account, and I have factory reset the headset countless times.

Is anyone else experiencing this? It worked last week!!

Thanks!!

[shadybob1956]

If anyone is feeling adventurous, you can go to APKMirror.com and search for meta quest, they have quite a few versions of the app in there. Apparently I have the latest version that came out on 12/1/22 on my phone. They have versions going all the way back to May 7th of 2018!

[patagoniagaming]

Same problem here. Tried factory reset, creating a new account, 2 diferent phones and even from meta windows soft. Developer mode just wont turn on.

[pdawg17]

Are you on v46 or v47 firmware? Seems to be an issue with v47.

[shadybob1956]

I'm going to have to disable my wifi before I turn my headset back on, so I can try to disable updates? I see reddit articles about how one can downgrade their firmware, but unfortunately, you need to have dev mode activated!

[boekruud]

I have the same issue, when is this going to be solved?

Pico 4 is sure sounding like a good alternative (no developer mode nonsense required).

[boekruud]

Same here, i need developer mode!

[knob2001]

Hi.

Suddenly, one of my Meta Quest 2 developer mode was deactivated by itself, and I can't re-activate it via the two paths: mobile app & Developer Hub.

What the hell this means? We are working with a couple of Quest 2 more and this is very annoying.

Of course, the other Quests are working as usual and my account is verified.

The error says:

Spoiler

[error][OculusDeveloperHub][2022-12-03T19:37:04.313Z] {"type":"o[error][OculusDeveloperHub][2022-12-03T19:37:04.313Z] {"type":"oculus_odh_app_error","error_name":"DeviceNuxError","level":"error","message":"Method DEV_MODE_SET failed with OPERATION_NOT_ALLOWED. Details from headset: Developer mode is blocked for this account","stack_trace":"DeviceNuxError: Method DEV_MODE_SET failed with OPERATION_NOT_ALLOWED. Details from headset: Developer mode is blocked for this accounculus_odh_app_error","error_name":"DeviceNuxError","level":"error","message":"Method DEV_MODE_SET failed with OPERATION_NOT_ALLOWED. Details from headset: Developer mode is blocked for this account","stack_trace":"DeviceNuxError: Method DEV_MODE_SET failed with OPERATION_NOT_ALLOWED. Details from headset: Developer mode is blocked for this account\n at file:///C:/Program%20Files/Meta%20Quest%20Developer%20Hub/resources/app.asar/output/window.js:1:4149750\nCaused by: BluetoothError: Method DEV_MODE_SET failed\n at t.CCCaller.x [as extractError] (file:///C:/Program%20Files/Meta%20Quest%20Developer%20Hub/resources/app.asar/output/window.js:1:3114478)\n at t.CCCaller._sendReceiveImpl (file:///C:/Program%20Files/Meta%20Quest%20Developer%20Hub/resources/app.asar/output/window.js:1:4748093)\n at async t.CCCaller.sendReceiveWithTransport (file:///C:/Program%20Files/Meta%20Quest%20Developer%20Hub/resources/app.asar/output/window.js:1:4747251)\n at async S._call (file:///C:/Program%20Files/Meta%20Quest%20Developer%20Hub/resources/app.asar/output/window.js:1:3114196)\n at async S.devModeEnable (file:///C:/Program%20Files/Meta%20Quest%20Developer%20Hub/resources/app.asar/output/window.js:1:3111902)","error_types":null}

Thanks

[Skikopl]

Exact same issue. Oculus needs to fix this ASAP. It's a huge problem.

[knob2001]

Another one here!

The error (log file) says: "Developer mode is blocked for this account"

[JPS.GER]

Same problem. Developer Mode was always working, but it stopped at some point. On the developer website I was required to add a phone number to verify my account (that was working for years without), but this didn't fix the problem - I still can't activate developer mode in the smartphone app.