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Resolved: Error saying "We're having problems loading this" when enabling developer mode

djn121
Honored Guest

Hi everyone!

 

Headset: Oculus Quest 2

 

Problem: When I toggle the developer mode switch in the Oculus iOS app, a red banner populates on the bottom of the screen stating "We're having problems loading this. Please try again."

 

What I have tried: I created an oculus account, created an organization within, factory reset my quest 2, paired with my iPhone, and attempt to put into developer mode and I get the same problem. I have deleted and reinstalled the app, I have deleted and created new organizations in the developer account, and I have factory reset the headset countless times.

 

Is anyone else experiencing this? It worked last week!!

 

Thanks!!

655 REPLIES 655

Quest 2

IOS Mobile Version: 191.0

Headset Version: 47.0.0.266.341.424450907

Feel like this will do nothing.. Was reported over 2 weeks ago. No where to be reported on the Oculus reported issues...

Ddaavv
Protege

Mobile Version: 191.0 on IOS

Headset Version: 49068160352000400 - Quest 1

Headset:

Model: Oculus Quest 1

System Version: 49068160352000400

Version: 47.0.0.263.341.423839091

Runtime Version: 47.0.0.263.341.423839014

OS Version: user-49068160352000400

Phone:

Android-Version: 8.1.0

Meta Quest-Version: 191.0.0.14.106

ver 47.0.0.266.341.424450907

Well my degree is f*cked then... as a wise man once said... at least take me to dinner first before you f*ck me.

Exellenz
Explorer

You can actually use the meta quest developer hub, to setup your quest and enable developer mode, if you don't want to use the phone companion app. But unfortunately that's broken to...

ExSayne is right , i also tried with Developer Hub

"Don't believe this is coming from the app however, as it also wont enable on Developer Hub, and issue began after latest quest 2 update."

Sokratios
Honored Guest

Same problem here in Greece.. Please help..

iOS Meta Quest App version 191.0

Headset-Version: 49068160362000150

Version: 47.0.0.266.341.424450907

Runtime: 47.0.0.266.341.424450832

Ryantg88
Expert Protege

I just tried using Developer Hub for the Quest 2. Logs i got when trying to enable developer mode

Screenshot 2022-12-05 at 20.32.55.png

[info][OculusDeveloperHub][2022-12-05T20:31:40.668Z] "Developer account verified: true [device-setup]"
[error][OculusDeveloperHub][2022-12-05T20:31:47.392Z] {"type":"oculus_odh_app_error","error_name":"DeviceNuxError","level":"error","message":"Method DEV_MODE_SET failed with OPERATION_NOT_ALLOWED. Details from headset: Developer mode is blocked for this account","stack_trace":"DeviceNuxError: Method DEV_MODE_SET failed with OPERATION_NOT_ALLOWED. Details from headset: Developer mode is blocked for this account\n at file:///Applications/Meta%20Quest%20Developer%20Hub.app/Contents/Resources/app.asar/output/window.js:1:4149854\nCaused by: BluetoothError: Method DEV_MODE_SET failed\n at t.CCCaller.x [as extractError]

DEVELOPER MODE BLOCKED FOR THIS ACCOUNT!!!!??? WHAT!!