01-18-2022 11:56 AM
Hi all, recently bought a Quest 2 and am having trouble streaming to a mac book on the oculus.com/casting page. When I hit cast while using my Oculus, and go to the computer option nothing comes up on my mac. They are connected to the same wifi network, and I can't seem to find a fix for this anywhere. Have tried restarting both to no avail. Any help would be much appreciated.
01-18-2022 12:36 PM
Hey there, Kaydubbzz. We'd love to help you get casting on your MacBook. Thank you for providing us with the troubleshooting steps you've tried so far. Sometimes it can take a few minutes for the webpage to connect to the cast.
We see your devices are connected to the same Wi-Fi, awesome. Now, we want to ask you to try again, but this time:
We hope this helps, but let us know if you need any more assistance. 😊👍
01-20-2022 12:09 AM
Thank you for the speedy response! We have tried these steps and still had no success unfortunately.
01-20-2022 12:32 AM
To add on to my last comment, I can stream to my PC just fine but for some reason we get an error message on my girlfriends mac laptop.
01-20-2022 01:17 PM
Hello, thanks for reaching out to us. We noticed you're continuing to experience streaming issues with your Mac Book. Rest assured, we're here to help. 🙂
To begin, please ensure that you have selected Google Chrome instead of Safari as your web browser on the MacBook. Click here and select 'Cast to your computer'.
In addition, here are a few things to consider when attempting to stream or cast.
Compatibility cannot be guaranteed with all PC or TV models.
You may experience issues when casting and recording simultaneously.
Exiting or minimizing the Oculus app may interrupt casting.
Casting may increase battery usage or degrade in-app performance.
Let us know if you need anything else. 🙂
10-23-2022 05:10 PM
so i have not a quest 2 just a quest i did the instructions didn't work also if meta is reading this i tried casting my oculus to my dads phone then it loged me out of my account
10-24-2022 06:17 PM - last edited on 11-11-2022 08:47 AM by RoastPork
Oh no! Casting issues with your Quest 2? This is not what we like to hear from community members! We want to get you back on track regarding your VR device.
Please let us know what kind of phone you're using and the software version you're currently on. We just want to make sure your device is up to date and capable of casting using our app!
You can try the following:
Once this is provided and you try the following steps, we can get a better look at this for you! In the meanwhile we will be waiting for your update!
10-26-2022 07:57 AM
Knock knock! Just checking in to see if you're still having issues regarding your casting? We will stay up to date with your response back!
11-10-2022 06:11 PM
Having the same issue on my Mac book. We’re using google chrome. It seems to connect for about 2 seconds on the oculus (can see the red dot in the top right corner) then it says that it failed.
11-11-2022 08:55 AM
Dang, that's a shame. Are you able to cast to other places like another browser, another computer, your TV or the Meta Quest app on your phone?