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Twd saints and sinners wont start

thedapperzaper
Honored Guest

I got saints and sinners when it first came out, and it has worked fine until now. When I try to launch it, it shows a black screen with the saints and sinners logo with 3 dots underneath it. It stays like this for a few seconds, then I am returned to the oculus home. Does anyone know a fix for this? (I am on quest 2 and this does not happen with ant other apps)

5 REPLIES 5

WootM4ge
Meta Quest Support
Meta Quest Support

I'd recommend un-installing and re-installing the app to see if any change was made. If you're still experiencing the issue, please let me know and I can look into other potential solution! 

i did that but it did not work what do i do

Hey there, gamingraptor420! We want to get you into that game as soon as possible; it's on a whole new level, and we can't have you missing out on any of the action.

  • Restart the Headset
  • Log out and back into the phone app
  • Factory Reset  for the last option

If this issue is still a problem and not fixed, here is a link to make a support ticket so our team can look further into it for you.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey there gamingraptor420! We're just checking in on you to make sure you were able to get The Walking Dead: Saints & Sinners to work. We're eager to get you into the action, so please don't hesitate to contact us.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

TobyLovesBees
Honored Guest

I found this out.. don’t know if you are still having this issue but it has to do with a failed update of a game because of storage or something