Hey there presbyo! We definitely want to turn that frown upside down. So let's work on some troubleshooting together. If you haven't already, please try following this link and registering your device.
Please let us know if that works!
that registration link you provided seems to want 8 digits: 1111-1111 format
the number for pairing on the headset is only 5 digits
where am i supposed to get or enter what you sent?
i choose + and then Quest 2 on android and then its stuck on looking for headset spinning
headset shows 5 digit pairing code and that it
We understand that this is a concern, and it is a known issue; we are working to resolve it as soon as possible so that you can continue to enjoy your VR experience.
As we work to resolve this issue, we would like to take a closer look at your account, if you wish to continue, please PM us and we can look into some available options
. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
you didn't tell me how to resolve the 8 digit registration
or what to do with the 5 digit pairing code when the app cannot find the headset thru bluetooth
give me some kind of solution
1 week is a long time to not be able to use the product