a month ago
Good day everyone, I'm helping out my company to publish our very first ad campaign on meta business, unfortunately our ad account got disabled due to the reason of "it is now restricted from advertising because of inauthentic behaviour or violations of our Advertising policies affecting business assets." After I go through the policies, I really have no idea which policy that actually the ad violated...
We have submitted a review and most of our ads got approved while there's some that's not approved... and our account remained disabled. We're kind of lost and frustrated as there are no ways to find a live chat or to submit a manual form for another appeal through meta, even though we already try to find the "support" button.
Is there any ways that I can contact a real meta staff or something? Or is there anyone that are able to submit an appeal for us? Your help is much appreciated... Thank you so much.
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