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Unable to use card with with account, possibly because of billing address details

GOOBER1902
Honored Guest

So, I've been trying for the past few minutes, panicking because I can't get my card to work on my headset. It's not working because it's claiming that I need a billing address (which I can't find or change) and I need help, badly!

1 REPLY 1

Choleni
MVP
MVP

Hi @GOOBER1902 🙂

try it on the website, some people were able to add the payment method there when it failed in the headset or mobile app.

https://secure.oculus.com/my/payment-methods/ 

I hope this works.

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