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Usb 2 working but not 3

Honored Guest

Hi i had this problem widh my old pc to (same cable)

i  got a usb 3.2 cable and when i put it into usb 3 slot i get accsess data but not link.

and som time ago i was able to "start" link but just had 3 dot loading screen forever.

thank you in advance


Community Manager
Community Manager

Hey, Halblo! Thank you for bringing this to our attention. This definitely shouldn't be the case. You should be able to connect with a 3.0 USB or higher. We like to take a deeper look into this so we can get you back to playing PCVR as soon as possible! 


Use these steps to collect your logs. We recommend you submit a support ticket with your logs. One of our specialists will be happy to take a deeper look and provide a solution. 


If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!