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Resolved! (Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Green screen on Oculus rift-s

Windows 11 proCPU - AMD Ryzen™ 7 8845HGPU - AMD Radeon™ 780MRAM - 32 GBWhen I connect my oculus rift-s to the display port and USB 3 port, I get green colored screen/tint on the headset display. Can someone help me with this issue? Is my hardware inc...

Meta quest app link not working for request

My right quest 2 controller recently stopped working, no power out movement. On the mobile app I have found numerous links to request a replacement but the link doesn’t even work. I can’t find an email to reach out to and everything refers to the mob...

Steam Link Audio not working with latest update

As of the recent firmware update which was pushed through to me just today, I no longer have audio through Steam Link on the Quest Pro. It appears others are experiencing this issue as well. Quest 2 seems to be unaffected by it, I'm not sure about Qu...

EmmaTorch by Honored Guest
  • 36 replies
  • 3 kudos

Waltz of The Wizard wont open (new update broken?)

I just installed the October 25th update for Waltz of the Wizard, excited to play with the new features and such, I attempted to open the game, and I can't get past the loading screen - the game just crashes and closes on its own. I tried restarting ...

BaoBread by Honored Guest
  • 2 replies
  • 1 kudos

Gorilla tag not working via airlink nor link cable

so yesterday i was playing gtag and got off right today when i tried to get back on to play with my friends it loaded on the pc but not the vr i tried finding a solution through other people with the same problem as me which includes trying to set th...

JelleGT by Honored Guest
  • 1 replies
  • 0 kudos

Controllers won't turn on at all

Neither of my controllers will turn on even after batteries being changed out. Also tried the unpaired of controllers, but unfortunately can't pair cause they simply have no life at all even with new batteries.

my quest2 working on pc link but not steam vr

My quest works perfect before but i believe after update, it not work as before.symptom is working on oculus link as normal but steamVR(301 error) and other pcvr showing VR (Assetto corsa )not initialized,it was work very well before update,-my setup...

Quest3 Controller tracking instability issue

I am a foreigner and my English is not very fluent, so please don't mind my grammar and word usage mistakes.I'm using Quest3, and my controller tracking is very poor, and it will drift from time to time. After testing, I learned that this may be beca...

sriech by Guest
  • 1 replies
  • 0 kudos

Resolved! Quest 3 lost all tracking

Brand new quest 3 just arrived, configured an everything was doing pretty well. Was just logging into a game when all tracking just stopped working, a window saying "Tracking lost" showed up, but I couldn't click anything since the controllers stoppe...

BlckBrry1 by Honored Guest
  • 63 replies
  • 4 kudos

Resolved! I was banned on Gorilla Tag

My kid got indefinitely banned from gorilla tag because someone thought she cheated with a mod or hack. Believe me when I say this isn’t true she wouldn’t have the 1st idea how to do this. Can someone help me get the account unbanned?

saoddopmn by Honored Guest
  • 162 replies
  • 12 kudos

Resolved! Oculus Go: Failed Entitlement Check

As the title says. Recently I get this message, "Failed Entitlement Check" when I launch the app Virtual Desktop Streamer. I have owned the app for years. I tried uninstalling and reinstalling the App Factory reset the The Oculus Even Launched the ap...

RobbyC57D by Honored Guest
  • 41 replies
  • 4 kudos

Payment Method not appearing

I just added a payment card on Meta's website and attributed it to my account.I am currently having an issue where this new card is not appearing as a payment option.The app will not allow me to add my payment card either.When I try to delete old car...

teo813 by Honored Guest
  • 1 replies
  • 0 kudos

Resolved! App sharing for 10-12 year olds doesn't work

Now that accounts for 10 - 12 year olds are also possible, I created an account for my 11 year old daughter.The problem is that app sharing doesn't work. My daughter sees the apps I share and can also install them. But when she opens an app she has t...

Resolved! Asgards Wrath 2 Redeem

I just got the Quest 3 and trying to redeem Asgards Wrath 2 but i don't see the pop up or the email?I linked the Quest 3 to my account but nothing yet, only Buy and Share on the store page

Kayos_ZA by Honored Guest
  • 3 replies
  • 0 kudos

Gorilla Tag isn’t actually working.

So when i enter Gorilla Tag, the chalkboard says that it failed to authenticate my Oculus account. No one is in the lobby, and I can’t do anything. The chalkboard is red and says it failed to authenticate my account. Please help me.

xav_01 by Honored Guest
  • 46 replies
  • 3 kudos

Resolved! problems with Oculus GO

Recently I received a mail asking me: "Set up your Meta account to continue using your VR headset" I followed the instructions to update my acount but my VR headset (Oculus GO) only show three points on a black screen and doesn't show any available o...

Change open always in a specific app

I used an app on my meta quest 3 that contains files and when i opened a video file in this app i got a menu with a list of apps to open the video file with. I was also able to choose between use this app once or always to play the video file and i a...

Missed the oculus changes

Hi, What are my options if I missed the data transfer deadline of oculus to Meta? My partner had an oculus account but we hadn't logged in for about a year since we were working in East Africa. Yesterday, when we tried to log into the oculus account,...

Claraque by Honored Guest
  • 8 replies
  • 0 kudos

Resolved! Gorilla tag error old version can’t update!!

My son is playing the old beta version and now he has an error saying he can’t play with other people and needs to update…we’ve tried uninstalling and reinstalling heaps of times but it still keeps coming up and can’t play!

Universal Menu

When I turn On VR ocullus 3 all it ask is set up a boundry and then i cant launch universal menu by touching the meta button. I have to launch it from mobile app.

errfon by Honored Guest
  • 4 replies
  • 0 kudos

IP Configuration Error

I've had my headset for over 2 years and suddenly my headset cannot connect to my home wifi. It says it failed to obtain the IP address and sometimes IP Configuration Error. I've reset my router, rebooted my headset, and I've done a complete factory ...

Shiny rocks

Two days ago my son made 11 payments amounting to over 400euro for shiny rocks on the game gorilla tag the only way I realized is I received a suspicious alert from my bank, thank god because I cancelled the card immediately or my account may have be...

Black screen quest 3

Hello, I can turn on mij device bij have only a black screen. When i try a hard reset i don't have the menu on startup. I see just sometime a glitch, thats all.My meta quest link find the device and the software version is 0. what can i do?

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Tips and Tricks: Charging your Meta Quest Headset

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