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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

I can't get meta verified on my Facebook account. Help me!

Please help me, I've been trying to verify my Facebook account with meta verified on my cell phone for weeks but I just can't, It has already given several different problems, but in the case of the problem now there are 2: a message appears saying t...

Meta Quest Remote Desktop.exe crashing in background

After the recent update, my cursor constantly flashes the working in the background circle. In task manager 'Meta Quest Remote Desktop.exe flashes then suspends followed by a windows problem reporting and repeat. I uninstalled the software and reinst...

Resolved! Quest 3 and Move - Garmin HRM+ pairs but heart rate not showing after first connection.

Equipment Garmin HRM+ chest strap.Quest 3 128GB headset. Steps to reproduce. Start with HRM+ not paired Clear Move Data in move app. Set up Move App Select connect Heart Monitor and then Pair HRM+ - Heart rate Shows in HUD correctly. Turn off Headset...

Meta quest 3 is not charging or turning on

Quest Link support for the RTX 4050?

I've checked on the website regarding the requirements for a headset, and it says that all 40 series GPU's are supported, however, looking online, I've been told that the 4050 is incompatible with Quest link.

Resolved! Is it normal to have my quest 3 passthrough going like this?

It is so blurry that I can barely see nothing not to mention reading the text.

Gorilla Tag isn’t loading and then kicks me out of the game

Whenever I try logging on to Gorilla Tag it loads for a second then kicks me out of the game. I've tried restarting and uninstalling the game and I'm about to do a factory reset.

Problem watching videos when connected to Bluetooth Audio?

Hello!My headset self updated itself to v71 earlier this week and I typically use my Meta Quest 3 to watch YouTube/Netflix while my spouse is asleep next to me. I use bluetooth headphones to isolate the noise to myself. After the firmware update I no...

Quest 2 Controllers stop working in-game after PTC v72 update

After the update controllers work fine outside of game. But once I start any game, they do nothing but allow me to exit the game.

Resolved! Can't login to Meta Quest/Oculus Mobile App

Recently tried to link a new controller to my Quest 2. Oculus on phone (which has been updated to 'Meta Quest' refuses to login. I can loginto the Meta Quest site on the laptop - just not the app. I've reinstalled the app and changed passwords but no...

Oculus Rift touch controllers pairing crash

Hai, After finaly getting a new right touch controller i connected my rift to the laptop it allways has worked on. Tried to pair it but the program crashes and restarts after you press next when it tells you to insert the battery.really frustrating. ...

Party chats on vr

Every time I am playing with my friend, we make a party to talk with each other. But every party that I join or make, after a few seconds it kicks me out. Does anyone know how to fix this issue?

Resolved! oculus program launching automatically when windows starts

How to prevent the oculus program from lauching automatically whem windows starts ?

Unable to download released games I pre ordered

I pre ordered Skydance's Behemoth and can see people rating and reviewing it, but it only shows me "Pre-ordered" no matter what I try, even on the website it only says "Pre-ordered"But if I log out, it says I can buy the game, not pre order it. And t...

Recording videos no longer captures mic automatically

is there any way to setup my Quest 3 to always record my mic when i am capturing videos? it doesn't even offer to do so unless i start from the camera app and its only for that one time too

Cannot get past Allow Cookies screen with child account

I have created an account for my 10 years old child to use Meta Quest 3, but I cannot get past the page that requests me to confirm the use of cookies after I sign in.I have tried logging in with the Meta Horizon app and Chrome browser in his tablet....

Meta Quest 3 bought in Thailand - Questions about warranty

Hello Meta Support Team, I just recently bought a Meta quest 3 here in thailand and the shop told me this device is from japan and it has 1 year warranty coverage and if there is a problem they can help to send it to japan. Is that even possible ? ca...

Instagram account hacked

I got an email saying my Instagram account was changed from my old one to an unknown email address. I tried everything to get back, but Instagram didn't give me any new link to my old and original mail address so that I could revert it. It was remove...

i am cat release

When do i am cat release on meta store?Its already out on steam but the game wont update on my meta quest 3.tried to reinstall but it still say early access.

Resolved! Quest3 Camera access ? Meta Connect. Any news ?

Hello to the team, During the Meta Connect 2024 in November.They did talk about giving us access to the camera of the Quest in a near future. My client need that feature for the project in 2025Is it available? When can we expect it to be a feature fo...

Batman arkham shadow black screen

I tried to play batman arkham shadow but when it loads it just shows the title and the three dots and goes black i have tried some things to fix it but nothing works so can someone help me i have played it before so it wasn't my first time playing it...

My left controller on quest 2 is not working, help

I turned on the glasses today, I go into the game and the controller immediately turns off, I start looking on YouTube and Google how to turn it on, I look and understand that none of the methods work, and ordering a new controller is somehow a littl...

Resolved! What Wifi 6e routers currently works bug free with the Quest 3?

Hi! Just wanted to post here to get a seperate thread going. As of today there is a major bug in communication between Quest 3 and certain types of Router models. So let's get a list started on Wifi 6e routers that actually work. What Router do you h...

Hide hands/controllers while viewing videos

Hello!Is there some way to hide the controllers or hands while watching videos with the oculus browser?If I turn on hand tracking I can hide the controllers but it still estimates my hands on the screen. If I try to hide the controllers it randomly p...

Arizona sunshine remake sound issue

Hello, Iv'e just bought Arizona sunshine remake. I run it from pcvr using airlink and quest 3.I have issue with sound that stays on my laptop instead to be played in quest3I checked options and they arę marker to using quest 3 but still sound is play...

How do I unlock the Bootloader of my Quest 2?

Hello there, First, I hope you had a great weekend. I would like to unlock the bootloader of my Oculus/Meta Quest 2 for rooting and debloating purposes. According to the Oculus Terms of Service, I would need special permissions from someone at Oculus...

Facebook account was permanently disabled

Good day Meta team! as of 27 November 2024 I have beeb struggling to get someone to help me with my facebook account that was disabled for no reason! can you please assist me? I dont understand why there was a ads account on my facebook and I dont un...

Resolved! Problem redeeming gift cards

My stepson is having trouble redeeming a couple of gift cards he's received. When we do it from the website, we get the error message "Error performing query." Also tried this from a mobile device and on the cellular network rather than my wifi in ca...

Charging Quest 3 during use? USB-C splitter??

I most often use the Quest 3 with my PC, connected via a link cable, for flight simulator mostly (I use my old Quest 2 for everything else). The link cable has a dual data/charging lead. I bought a BoboVR M3 strap too, but cannot use the battery pack...

fortnite

i downloaded fortnite through a third party app. it downloaded fine but i can't verify my account. i got the 6 digit code but the next step wont confirm... can anyone help? please