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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Known Issue - Quest Airlink lags and stutters after V54 update.

Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Anker Charging Dock

I have had the dock for a couple of weeks now and I just noticed today that the rechargable battery in the left controller is getting incredibly hot in the charger.When you remove the controller ; is is considerably warmer than the other. I pulled ou...

Resolved! One of my lens is completely black

My Meta quest 2 has been like this for 2 months now. One day I wanted to get on my VR, but the left Lens was just straight black. I tried many solutions to this problem like charging my headset for 2 or more hours, Resetting the headset, and leaving ...

Hx0y by Honored Guest
  • 4 replies
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Resolved! Code request

After setting up my Meta account and opting to keep my Facebook connected to my Quest2. I now have a screen that says….use this code to connect to your headset, then it says an error has occurred please try again. I click the resend code button and i...

es compatible mi tarjeta grafica?

Hola, vengo con una duda ya que he notado una calidad TERRIBLE a la hora de intentar conectar mis gafas oculus quest 2 a steamVR y hasta reinicie a modo fabrica por si ese era el problema y al parecer no. Vi los requisitos para jugar en pc y por lo v...

Resolved! Unable to connect to wifi

I received my new Meta Quest 2 yesterday. Since then, I have tried to connect to my wifi more than 20 times, and it has not been able to do so. It consistently suggests that the password is incorrect, but it is not. Meanwhile, it will connect to wifi...


Hi, I have a serious problem about SENSOR ERROR on my rift S. Tried ALL THE THINGS THAT SUPPORT ASK TO ME : Unplug the Rift's DisplayPort and USB cables from the PC Remove Facial interface by carefully pulling it straight out (It may help to remove o...

yokan304 by Honored Guest
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First off let me start with saying how quote unquote great meta is they're new update of course beat saber not working that was the first problem that had to be fixed with a full factory reset now the only other game I enjoy which is VR check constan...

Bonus Referrals

So this is understandable if Oculus does not want to help me out here, and I won't die if I don't get my money, but I feel like I have been cheated a bit, and just want to say whyI have been doing referrals for a little while now, just got my 5th one...

"Connected to device, can't provide internet"

@oculussupport Hello all, I'm trying to get my mom's old quest 2 back up to date so we can play together, but I'm having major issues with wifi. My quest2 can connect to our wifi fine, but my mom's can't. "Connected to device, can't provide internet"...

Resolved! My Left Oculus Quest 2 controller won’t work

My Oculus quest 2 control keeps turning on and off immediately after each other I have tried everything I could but it is still not working I believe that I got some water on it before this started being a problem so I have tried leaving it to dry wi...

Lilyc3465 by Honored Guest
  • 4 replies
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Meta Quest Pro stuck on game.

My Meta Quest Pro is stuck on one of my games and nothing seams to work, I can’t even turn it off. Can Anyone help me out please?

Resolved! Meta Quest Pro Annoying "Controller Not Tracking" Pop Ups

Hi, Using the Quest Pro and I don't use the controllers but pop ups keep popping up saying they are not tracking and I have to go pick them up to get rid of it, any chance there is a way to stop this notification from popping up? I found nothing in t...

Stick drift and buggy controller

Its hard to play the games i wanna play because i have stick drift on my controller. I was wondering if theres anyway that my 12 month warranty can cover it. Also im having a problem with my left controller where when ever im playing a game ill be mo...


removing account from quest 2

so i got my quest 2 second hand a few days ago and i paired everything was fine and all but i wanted to use sidequest to play more free games so i made a new account (this was dumb since i could have just turned developer mode on my orginal account) ...

Resolved! left lens fogging up

When I moved to my new house, and got my quest 2 out of the box, it began instantly fogging on the left lens when I put it on. The right lens fogs up a few minutes later after the left. I used a microfiber cloth, changed the IPD, used a spacer, I rem...

Incorrect Timezone on my Oculus Quest 2

Hello ... After I performed a factory reset on my Oculus Quest 2/64G, the menu panel displays incorrect Timezone. It is showing UTC time instead of my timezone EST/EDT. I cannot find anything in the settings to allow setting the timezone. Any assista...

Difficulty Setting Quest 2 into Developer Mode

I ran into an issue setting a Quest 2 device into Developer Mode. Here's the main information:- I set up a new Oculus Developer Organization and verified it with two-factor authentication- I successfully added another Meta account as a developer to t...

Jjamg305 by Honored Guest
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GUI is being very buggy

I'm trying to use the Oculus client on my computer to play some games in VR (on my PC), and whenever I open up the client it comes up with the can't connect to Oculus service error, so I go ahead and follow the instructions on this support article: H...

Does anyone know how to fix audio delay on the quest?

Ever since I ever started playing Vr, I've noticed that there has been a 2-3 second delay in my mic and it causes me to cut people off when they talk. My settings are correctly adjusted and I have searched and there is no other person who relates to ...

Resolved! Dance Central does not install on new Oculus Quest 2

New device, Beat Sabre also installed and working properly. But Dance Central seems stuck on the phone: when it prompts to install on headset, three instances of the headset appear and need to be checked off. But, then clicking "Install" just returns...

lburrell by Honored Guest
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My right control trigger

Hey Meta I don’t know if this is a problem but it’s never happened before until yesterday. I accidentally poured a drink on my oculus trigger on my right controller. After that I went on my oculus, but the trigger was not responding on my right contr...

kahootcx by Honored Guest
  • 1 replies
  • 0 kudos