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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Known Issue - Quest Airlink lags and stutters after V54 update.

Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...


So Just received my air bridge, I managed to get it working yesterday and now it just does not. In the headset it just says it is searching for PC indefinitely. Every once and a while I see the Air Bridge listed but can't select it most of the time, ...

Accessing downloads from Oculus Quest 2

Hi everyone,I’m very new to the oculus quest (I’m actually using it as a part of a study). I’m having issues accessing downloads I got from the browser on oculus quest. They won’t open up and I need that information. I was hoping I could access it fr...

Meta Quest 3 Not finding PC with link or airlink.

Just purchased a Meta 3 Quest and can't get it to link to my pc with either usb or airlink. Spent a couple of hours updating bios, and any driver that I could find to no avail! All software is updated. I am running windows 11 64bit.Any suggestions wo...

Whatdoino by Honored Guest
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  • 0 kudos

Resolved! I was banned on Gorilla Tag

My kid got indefinitely banned from gorilla tag because someone thought she cheated with a mod or hack. Believe me when I say this isn’t true she wouldn’t have the 1st idea how to do this. Can someone help me get the account unbanned?

saoddopmn by Honored Guest
  • 115 replies
  • 7 kudos

Am I paired or not?

Quest app on my Pixel 3XL shows battery levels, etc. just fine. But it won't show notifications. Bluetooth in my phone says I'm NOT paired. Which is it? Pairing sometimes says "Cannot pair with null," other times won't even do that.I've tried 3-4 pho...

Golf 5 e club stopped working

We have been playing Golf 5 for a few weeks now with no problems. As we were both using my profile, my husband was getting fed up of me ruining his well-earned handicap each time I played, so we decided to create a meta profile for him to be able to ...

Rift S no audio after update

Tried reinstalling oculus software, checking cables and other PC settings. Nothing helped. I do not believe it's a hardware issue since it worked perfectly fine last time I used it.Problems occurring after updating oculus software has happened before...

sound all slow

when watching a video, and you come out to go somewhere else, the sound is still playing in the background but it's all slooooow

Brian-VR by Honored Guest
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Headset not pairing for secondary account

Hi, I setup my quest 2 and had no trouble pairing with the headset and my quest app on my phone. However when I added an account for my wife, she added the app to her phone, setup a profile, but it will not pair her app to the headset. It wouldn’t di...

Quest Referrals

Greetings, I've encountered an unusual issue with my Meta Quest app. Yesterday, I attempted to claim store credit from my Quest referrals, which I had recommended to a friend. To my surprise, the claim button was conspicuously absent. In an attempt t...

Select Oculus Browser as the WebView Renderer

Since the Oculus Browser is based on Chromium - it stands to reason, at least for me, that we can use it instead of the Native Android WebView. I am working on a wevbiew-based application that uses the WebXR API's, which are not available in the Andr...

meta symbol spins

my meta symbol spins when oculus 2 boots up. I've got blinders on the sides of my vision. What is this? I know I'm hacked.

No referral credit

Hi, I recently purchased a Quest 2 and created a new account with a referral link and neither of us for any credit. The account was created on the 23rd Nov as I waited for 7 days for it to appear which it hasn't.Many Thanks

New Quest 3 - questions

Hey, just got the quest 3 (first VR experience for me) and I love it. I have the following questions or comments I want to document: 1. YouTube 360 videos are terrible quality 2. Is there a way to extend battery length? I guess it lasts around 2 hour...

Resolved! Felt mislead by Quest+ Subscription, asking for a refund

I recently purchased the Quest+ annual subscription for my Quest 2 VR headset, with the understanding that I could redeem 2 games for my Quest Library every month. However, upon closer examination after purchasing, I discovered that the terms regardi...

Angom by Explorer
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Asgard's Wrath Download Issues

Hi,Whenever I try to download Asgard's Wrath, the game just stops downloading when it's at about 20 GB. When I check my SSD, there is a 129GB sized file called ''Staging'', and in it is a file called ''sinzaru games inc wrath. When I try to redownloa...

Create multiple boundaries for the same space?

Hi ,Is it possible to create multiple boundaries for the same boundary space/area? I want a Roomscale boundary for playing games, and a Sitting boundary when i'm watching moviesThe reason is because sometimes apps will lose tracking when sitting comp...

Game on oculus 2 disappeared after 30 minutes of playing

Around July 7th I bought a app lab game from the meta quest store (ghosts of tabor) and after around 30 minutes of play the game kicked me out and has left my library. Ive tried looking for a fix but nothing has fixed the issue. Ive tried everything ...


So, This year I bought my son the pro controllers for his oculus quest 2. He was STOKED! Well about two months one of the controllers quit working. It is under warranty so I am thinking no big deal? WRONG. I started my ticket with Meta and on 10/06/2...

Jsams75 by Honored Guest
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Hello... I'm hoping someone can help me out please? My controller's have stopped working on my oculus quest 2... they flash & vibrate every 5 seconds... I've tried multiple things but to no avail ☹️ PLEASE HELP!!!

Mobile ASW in auto is oscillating the frames between 45 and 90

I have all parameters by default in ODT: PC ASW: DisabledMobile ASW: Auto My Quest 3 refresh rate to 90hz.Using a USB link I realized that the ASW is oscillating the frame rate between 45 and 90 fps instead of capping to 45 fps for any value smaller ...

Playxs by Honored Guest
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How do I actually get the PIN reset is I never get the Email?

I'm trying to buy Bonelab and forgot my pin. I thought it would be an easy fix. Request pin reset, make it something id remember. I press PIN reset and no email. Wait an hour and try again. Did this 5 times and absolutely nothing. My Gmail is linked ...

NAN0- by Honored Guest
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  • 0 kudos