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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3527 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Forgot my unlock pattern

I forgot my unlock pattern. And was wondering if you could help me find out what the code is. I have been trying for over 1 hour. And no luck. So if you could tell me what it is. It would be nice.

A weird pop noise in my oculus

When my battery was a little low so the I d decided to plug my cord in my oculus and while I was playing for a while I heard a poping noise it only popped once so the I unplugged my VR and set it on the ground and my oculus was hot as usual when you ...

Resolved! Casting from Phone to Quest 2

I did some searching but couldn't find a definitive answer. Is it possible to cast from a Chromecast enabled app (video streaming for example) to Quest 2? I have EPIX NOW on my Android and want to watch movies on a big virtual display. This would als...

I need a new controller

I had a very bad drift problem, I tried fixing it and it worked but upon the controller going to sleep when I insert a new battery or hit the buttons it will not wake up / turn onWarranties usually cover a new controller but my old oculus broke and t...

Resolved! Oculus App flickering X

Hi guys!I noticed something just recently that is keeping me from running Air Link. Though I haven't tried with the link cable yet. Wanted to get opinions first.I'm noticing a flighting X in the center of my view. It looks like a displacement but it ...

Resolved! shellenv keeps stopping

I read everything I even did side quest I factory reseted my headset two times and this still keeps happening and it’s only one game “night club” I can’t open the game at all. I keep rebooting. I keep trying side quest don’t want to factory reset for...

op.vixp by Honored Guest
  • 349 Views
  • 1 replies
  • 0 kudos

Can't Cast to PC

Hey, I've been trying to cast to my pc but recently it hasn't been working. They are both on the same wifi and it works just fine when I cast to my phone but why I try and cast to my PC it says there was an casting/livestreaming error and to try agai...

Amgantyr by Honored Guest
  • 1091 Views
  • 34 replies
  • 0 kudos

My Meta account was suspend

Hello guys I need help to find a way to communicate with someone from Meta. I have an account suspend but I cant log in and open a ticket or something like that. And I really need know whats happen with that account and try to fix the problem

Resolved! Unable to Pair With One Controller After Factory Reset

My headset and controllers have a couple of problems. First, my left controller no longer connects with the headset, even after I tried the recommended repairing so I set it back to be repaired. I have another problem such that when I power the heads...

TheCozz by Honored Guest
  • 199 Views
  • 1 replies
  • 1 kudos

Oculus Software Problem

Hello. I have a really big problem. i would like to install the oculus application on my pc. my problem, however, is that when i want to install it, he tells me i have too little memory on my pc hard drive. but this can not be because I still have 30...

Boundaries

Iv never been able to get the boundaries to work. It won't turn on. I click it to set it up and when I do it dosnt even turn on.

Pin Issues

It says my pin is incorrect even though im positive it is. I have reset my pin numeral times and even turned off the pin confirmation yet it still wants me to put in a pin. Please help

Controllers wont pair

I replaced the batteries on my controllers and they wouldn't pair with the oculus afterwards. I tried to disconnect and reconnect them through the app but they wont be found after forgetting them. I now cannot use either of my controllers for anythin...

Cant input a pin Code

Hiya can anyone help ive got a Samsung Galaxy s22 and brought a quest 2 today But I can't pair the headset to my phone as I can't input a pin.The keyboard flashes on for not even a second and vanishes so im completelty stuck.Is there a workaround

Resolved! Pin number - can't set it up

I've installed the app and was happily filling it in. When I got to create a pin number it won't let me do it. I tap the first place to get the keyboard up (on my phone) but it doesn't stay up so I can enter the pin number!So lookin forward to play b...

Paring meta quest controllers to oculus quest headset

I accidentally broke one of my oculus controllers and my father got a meta headset for himself but he doesn't use it, so i tried paring it to my oculus but it didn't work. I tried unpairing both of the original controllers but that didn't work either...

Stuck On pairing and Passwords not recognised

I have spent hours trying to set up my Meta Quest 2!!!Briefly: stuck on pairing with mobile phone (I will be using PC with USB so don't need mobile?) phone doesn't see quest headset, tried mobile app but won't recognise password despite several reset...

Controller Drift - Would Like a Replacement Left Controller

I have been trying to play some of my favorite games that requires the left joystick on the controller, but my drift has gotten so bad, it makes almost every game unplayable. I even tried the following:Cleaning the joystick contactCalibrating the con...

Resolved! Offline mode not working

Right so i've been trying to figure this out for agesso i've been in offline mode for a while, i remeber ages ago clicking "appear offline" in the 3 dots on my follow list on the PC app, today i went into online mode, and i wanted to go back into off...

Dan_8 by Honored Guest
  • 199 Views
  • 1 replies
  • 0 kudos

Watching content on virtual desktop or bigscreen

I had no problem watching by myself or with a friend content like netflix, disney plus or youtube tv on bigscreen or virtual desktop until last week. Now I get sound but just a black screen. Anyone else have that happening?

inovator by Consultant
  • 5781 Views
  • 5 replies
  • 0 kudos

Meta Quest 2 stuck in tracking loop

Hello, My quest 2 is stuck in a tracking loop. When i turn it on the controllers beep, then I'm sent to the home menu. As i move along my head, the whole screen moves along with it. Next, it takes me into a black screen with a message that says (trac...

Quest Link breaking

Whenever i try to use my quest 2 to play using quest link, after about 5 minutes it breaks, the screen on the headset turns black with the 3 loading dots, and my computer screen just turns black, and i have to restart my computer. After restarting my...

XQXSU by Honored Guest
  • 235 Views
  • 4 replies
  • 0 kudos
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