Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Normally it worked like this: when i had the elite strap plugged in the headset the charging light would be off until i plugged my charger in my elite strap, from then on the light would turn orange until it fully charged the headset + elite strap ba...
Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
So whenever i try running the oculus setup on my pc it crashes as soon as it opens i have tried everything yet it doesn't help i will put the setup log below. p.s i cant put all of it since theres a huge part of like 16 pages of random letters but il...
I need to cancel the deletion of another account I have but I can't log back in to delete it
I've found that when I try to use my Oculus Rift when I have my PC in HDR mode, I just get a black screen. I can solve this by going into settings and turning HDR mode off and then launching the rift, then turning it back on when I'm done, but that's...
Hi there, so I just bought a brand-new Oculus and for some apparent reason I am unable to pair my PC with Oculus Air link, it detects my PC, but I'm just stuck on the pairing screen without any prompts (This Subject of a different user that has the s...
So my controllers was showing the overheat note all the time, then i saw fac reset can solve the problem, so i did, then i just thought clear out everything would be better, so i went to the web and wiped my pro out of my app. The first issue came ou...
Hello, I haven't used my headset for about a year. Yesterday, when I was using it, Air Link was working perfectly. However, today, after the update, I'm unable to connect using Air Link. The PC is detected, but nothing happens when I press the Air Li...
I've been able to cast to my desktop PC, mobile and tablet successfully. Yet my laptop refuses to accept the cast. It's on the same wifi as the Quest, Oculus app is installed, drivers/Chrome updated etc. The casting seems like it will work (red dot a...
Twice now I have been having issues with the quest air link. Randomly it will stop working, I try disconnecting my headset from the app on my pc but then it won't find and pair with my headset.That same is happening with virtual desktop, it won't fin...
Was able to get the confirmation code upon setting up account on desktop computer, however when trying to log in through the Meta Quest app, it does not send 6 digit confirmation code. Have been trying for the past 3 hours, for a $400 product this ha...
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...
Hi if I go to the file browser and click on a video of mine it starts playing in the immersive player. However the two overlays (the large one with the playback options, and the smaller bottom bar with the shortcuts of other apps etc on it) both stay...
Hi I have an oculus quest 2 and I’ve notice that I’m having some internet issues, I mean some apps are having trouble to connect to the internet while other are working fine, also the store page isn’t loading is just a gray screen, I’ve tried using a...
HelloMy son is having trouble with the People app on the Meta Quest 2. Other apps are fine, but on the people app he is muted and can’t unmute himself. He can’t join a call either. He can’t figure out how to uninstall and reinstall this particular ap...
when i try to connect to my wifi but it just say authentacaition problem and i cant fix it
I am trying to download a video that is around 6 minutes long, and I keep getting the "!" with the internet thing on and the "Download unsuccessful" thing. I tried uninstalling the app, restarting my phone, and even freeing up storage and nothing wor...
What exactly does this mean? Will it update in my wardrobe while powered off(Single button press) or will it update while it is completely turned off(5 second power button press)
Hey my controller is acting up . I dropped it yesterday and I removed the battery for like 10 minutes and then I did a calibration and still not working please help !!
So I haven’t played link on my Quest 2 for about a month and when I tried to go on it again I was greeted with all the graphics constantly glitching all over the place. On the monitor display everything runs very smooth but in the headset the visuals...
Is there a fix for my issue? After updating my Quest 2, it boots up and goes automatically to passthrough mode. The menu disappears and I can't do anything. Any idea on how to fix other than waiting for a new update or doing a factory reset? *It's no...
Ever since I connected my Facebook to my account, I have not been able to use my device. All that it shows me is a gray screen with the little icon showing that it is thinking. It has been showing me this for that last couple of months I have tried t...
I was going to play gtag with my friend I turned on my oculus and it was the normal oculus virtual area mine is the space one but I noticed something it had passthrough on I restarted my oculus and it didn't work please someone help
Rec room loads only to the Y in the word player, been like this for months!! Have uninstalled/ reinstalled to no avail. Also says can't connect to server some time! Also says Googleplay8 error. Was sons favourite game!! Tried EVERYTHING. NOWT WORKS.
I just started up my Oculus Rift S for the first time. I bought it used from a guy 2 years ago, never had a card that supported it until now. None of the apps I'm downloading will open. If I try to open the app on my PC, it says "Entitlement is not c...
When playing a fast pace game that evolves moving and turning auch as gorilla tag, my vr boundary pops up for literally a second and go's. if I'm facing one direction it's fine, it's when I rotate. And most of the time I'm nowhere near the boundary, ...
so the explore shop and apps are just blank with nothing on them, my profile picture is also blank and when i check my account it says "please try again later", i tried making a new account and said to enable app sharing and it said "something went w...
so i preordered the new i expect you to die and it said preordered and i have to buy it again but im not gonna because i already paid so meta please fix this issue. please
Rec room will not load, flashing on and off in left eye only.I can see for a split second.I have uninstall and installed twice and rebooted after installation.
Why can I no longer set a virtual environment on the Oculus go? It is only black
I used my Quest 2 via Virtual Desktop when I wanted to play some Roblox (which only works on Oculus headsets if you use the Oculus app). Still, I found that whenever I tried to connect my headset to the PC, it didn't seem to be connected on either en...
I've searched and searched the store app and there's no longer any kind of sales tab and I've searched the website from android, PC, and an Apple desktop. I can find a sales page but it's completely blank.
