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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Known Issue - Quest Airlink lags and stutters after V54 update.

Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Ray ban stories View app!

Hi since the last update for the view app.I lost all my good family memories like videos and pictures without prior notice.I have been using the app for over. a year with my two Ray ban glasses. That I have. I feel very depressed about it.I’m not sur...

Boundary but no Guardian

I cannot locate any option to set up my guardian with Meta Quest 2. Im trying to calibrate a bat for WIN Reality Baseball. It says to set up guardian in home menu but the setting is nowhere to be found. I can set the depth of the floor and also the r...

Height and boundary don’t stay the same

The guardian boundary never stays the same in the same room I’m in, the height and width change on random per me moving around, it clips under the floor and I just got this new one a few days ago, maybe a week.

Ive tried both ways to reset my password

I've tried both ways to get into my headset but I can't get either way to work. Is there anyway for them to fix it from their end? I don't want to have to factory reset again. The headset won't connect to my phone so I can't do it that way and I can'...

Oculus Link Not Working

Hello. I have the Oculus Quest 2 with the Kiwi Link Cable. I run off of Windows 11 and my specs meet the requirements too run VR. When I connect my headset too my computer, in my headset the prompt "Allow connected device to access files?" shows up a...

Resolved! Quest Pro left controller not tracking

Hi, just got a quest pro and my left controller seemingly does not want to track. The headset detects that the controller is connected and the headset will recognize inputs but the controller will not track. One odd thing is that the controllers led ...

Brand new , doesnt work. HELP!

Bought MetaQuest 2, 256 GB from HSN for sons bday. We're on day 2 of trying to get it to work. Can't download games or most demos. We even tried purchasing a game thru their store and won't work. Either starts to download then freezes or won't downlo...

Runavin by Honored Guest
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Quest 2 controllers on the quest pro?

okay so we all know the quest pro controllers are trash, i'm not going to go into details on why here but we all know it lol.I know you can pair these with the quest two, but how do you pair the quest 2 controllers to the quest pro?I want my tracking...

Display issue

A friend of mine recently gave me his oculus quest 2. He says that it was working fine when he had it, but whenever I turn it on it shows what I assume to be the normal bootup. It shows the logo then the three dots, but when it gets to showing what I...

Oculus Quest 2 melted and almost caught fire

Hi, my Oculus quest 2 was just charging on my desk and I smelled smoke. I discovered that the Oculus was melting big time at the charging port. Enough that the the charging port and cord melted together and fell out onto the floor and melted part of ...

shymanu by Honored Guest
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I live in Portugal. I can't purchase Meta 2 Quest in Portugal but I can order it from Spain. When I receive it will I be able to purchase and download games in Portugal?


? - My new Quest will not PairAny new answers for an old problem.You would think they would hzave fixed this by now. Tried all suggested so far. What am I missing?

Jumpheart by Honored Guest
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Oculus Link - Unable to enter Rec Room in VR

Hello, I recently updated a new version of oculus on pc. and after it when I try to log into the game “Rec Room” it does not recognize VR and enters in non-Vr mode. I was trying to test my cable with a test. but in the beginning, I was immediately th...

Ankor30 by Honored Guest
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Resolved! about Pre-Order

When I per-order a game, meta quest don't take the money on same day you per-order the game until it the game has released, it's that right

Meta quest pro will not connect

I’ve recently tried playing a few multiplayer game on my pro and it’s not connecting either to my account or the internet. I know it’s not the internet because it is reinstalling and updating other games. And It shows that I’m connected to my account...

Mantza20 by Honored Guest
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Resolved! Blurry home enviroment on the Quest Pro

I have a question regarding the home enviroments. They are really blurry and have alot of aliasing. Why is that? When i show my friends VR and they are presented with this low resolution home they ask me if this is the way its supposed to be. Why not...

Timudjin by Honored Guest
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Tracking lost error

My oculus quest 2 has been acting a bit weird and by weird I mean there is a glitch where when ever I go to play a game or turn on my oculus it says Tracking Lost I’ve cleaned the lenses, changed the lighting and nothing. If somebody knows how to fix...

Firmware update

So my right controller needs a firmware update so then I update it, but it doesn’t show up on my oculus screen so I restart it and it loops and loops again, how can I fix this?

Mam problem z połączeniem q2 do aplikacji

Kolega pożyczył mi gogle i zresetował do ustawień fabrycznych. Gogle i urządzenie mam połączone do tej samej sieci oraz wpisuję poprawny kod by sparować je z aplikacją, natomiast wyskakuje błąd i informacja żebym sprawdził czy wpisałem odpowiedni kod...

Mocny200 by Honored Guest
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Multiplayer stopped working on multiple headsets

I have 3 quest 2 headsets i have a strong WIFI connection I have no problem playing multiplayer on 2 headsets but I can NO LONGER join a 3rd headset I previously enjoyed multiplayer games on the 3 headsets before the forced 3rd Meta account log in re...

Resolved! Mic Issue

My mic doesn't work in games, lets say.. gorilla tag. And the thing is, when I connect my link cable, it suddenly makes my mic work, and when it disconnect it, it still doesn't work. It only works if the cable is connected and actually turned on. (No...

Koren63 by Explorer
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Resolved! Meta Quest 2 Update Problems

Whenever I go ahead and try to play a new update I got for a game it doesn’t update, even though I can’t update it anymore, furthermore, on the screen that allows you to manually restart or power off it says that an update will happen before it power...

Deegz03 by Honored Guest
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Q2 stuck on boot screen, meta logo fading in and out

A few hours ago I took off my headset and put it down no different from how I always do. Plugged it in about an hour or two later, and after another two hours I put it on and saw that it was already on the boot screen, but the meta logo was slowly fa...

Silu.o by Explorer
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oculus app cant install

Im trying to install the oculus app but it keeps saying restart and when i do it says the same thing, im on windows 11 as well.

crlix by Honored Guest
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