Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Normally it worked like this: when i had the elite strap plugged in the headset the charging light would be off until i plugged my charger in my elite strap, from then on the light would turn orange until it fully charged the headset + elite strap ba...
Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I'm not really sure what it is, but the Air Link I used just outright stopped functioning after upgrading. There are several things I have tried such as contacting support 4 times by now and getting advice, making my Oculus PC app forget my device, f...
Hello, I am unable to link the headset to my meta account. I believe it is because the email on my meta account does not match the one I used to set up the oculus/facebook tied to the headset. When I attempt to change the email address to the old one...
I have tried twice. I tell it to send the code to my phone for the 2MF authentication and NOTHING happens. I work in tech support remotely so I get codes from my own job sent via sms all the time. This is not an issue with my phone, assuredly. 1) On ...
Major problem and product malfunction. We have 2 Quest 2's in our household and I am the primary account on both headsets. We have been sharing games like "Settlers of Catan", "Acron", and "Robo Recall" to name a few. This has been a great feature fo...
Good dayI have read through the various forums about the requirements to run air link on the quest 2, a lot of the answers were from 2022 and 2021, i wanted to ask if anything has changed from the "Currently no supported column" as in the column, the...
Então, quando conecto meu quest 2 ao Desktop, só tenho acesso aos aplicativos abertos, não tenho aquele acesso completo ao computador, podem me ajudar?
Была проблема с подключением к компьютеру, решил сбросив настройки ПО на шлеме и телефоне. После чего ввел код с гарнитуры в приложение Oculus на телефоне и выдало ошибку "Гарнитура уже связана с аккаунтом Meta Quest". Просьба отвязать гарнитуру от а...
I have a problem and I hope to get help, I want to set the game package texture format to 'How to set texture format to "R11G11B10"'，According to the official documentation, I set 'DefaultDeviceProfiles.ini'，The content is as follows[Android DevicePr...
刚买了quest pro，无法使用Remote Desktop，我重装了PC RemoteDesktop，还是无法使用，每次都断开连接，显示错误（id:110），我想知道这是什么”表10
my Gorilla tag keeps stopping and saying app info or close app. I can not play or get into my account . Has anyone else had this problem
Hi there! I got on a hour ago learning that blade and sorcery had the U12 update but when I tried updating it it was stuck loading I have spent 30 minutes looking at people having similar issues I tried manually updating it, I have tried resetting th...
Whenever I put my volume up on the meta quest 2 it automatically goes down by itself
i had my rift s for about a year now and i have noticed if i use USB 3.1 gen 1 it will connect first try but when the controllers vibrate they lose tracking. so i have been using USB 3.1 gen 2 ever since but it will take about 5 tries for the rift s ...
I was playing with my Quest 2 via airlink 2 nights ago on my newly built computer. I was playing Skyrim and when I turned everything off the next day I went to log in and I could no longer connect to my Desktop. I am stuck with the blue pair button i...
I have updated and re-installed everything that I can think of that could cause this including graphics drivers for steam vr and the Oculus software itself, does anyone have any advice?
Hello, My son has started the deletion process for his Facebook account, but he has changed his mind within 30 days. He has tried to cancel his account deletion by logging into https://auth.meta.com/ However, when he tries to log in to Meta accounts ...
I wanted to refund and add on for beat saber but it’s not allowing me to do that. How would I refund the add on for beat saber?
This is my first post here, sorry if I’m posting wrong or in the wrong place.Long story short, my friend got a quest 2 last year and handed me down his quest 1. It has worked fine since February of 2021, until January of 2022.So for the last 2 months...
Ive been trying for a little bit and I do not get a message for the code for the 2fa. Even though I tried a few times, it doesnt work
Sorry, first post I hope this is the right place,My quest 2 is stuck on the "pair headset to mobile app" page of setup after I factory reset it, I've tried disconnecting all my Bluetooth devices on my phone, made sure Bluetooth was on and deleted and...
the game i just got from vr just stole my money and they took the game back how do i fix this asap
I have a oculus that isn’t charging. I had held the power button and `volume button, nothing. Changed blocks and cords again nothing. Block and cords works on a iPad Air fine.
My right controllers lower trigger is loose and wiggles is the spirit is supposed to be in.
Hi,The Quest 2 App Library no longer has the top right dropdown menu and I can no longer get to Unknown Sources. The App Library now only has a single app listing panel.When the headset was set up a month or so ago, the dropdown was present and I cou...
Hi. I'm having problems with face tracking with my headset. When I enable "Natural Face Expressions" my avatar just gives this dead stare and it won't properly track. Even if Eye Tracking is enabled, the eyes wont move. The only thing that will move ...
Hello world.. i had problems using my Quest Pro Device. After Factory reset. i cant pass the initial setup when told the CODE for attach to Meta Quest Mobile App. say error, or something wrong. and retry retry, Same Wifi, Updated iOS NothignUpdated A...
Hi- I am attempting to use the Oculus Remote Desktop Audio Device input on Mac, but it does not register any audio. When I'm in Workrooms, the audio works fine. If I go to Settings->Sound and select the device, I do not see the input levels increase ...
The oculus 2 had a black screen and then we factory reset it. During an update, the oculus got turned off. Now it won't boot at all. I tried, waiting 24 hours. I tried power and volume down button (for 20 seconds). I tried power on for 20 seconds. No...
Meta Quest 2 Air Link randomly just stopped working. It detects my PC cause it lets me select “Pair” but when I select Pair it’s just stuck there nothing changes. I’ve restarted all my devices several times. I’ve had this problem for 2 days. I do not...
