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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Known Issue - Quest Airlink lags and stutters after V54 update.

Been using Quest pro with airlink for 4 months now without any issues whatsoever. After the headset was updated to V54 I'm having headset lag/connection issues on airlink. Screen is stuttery at times when moving in my playspace or moving my head, the...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Avatar skin tone glitch

I've been having this really annoying bug on my Quest 3 where my avatar constantly has the wrong skin tone for her entitre body except for the head. For example, her head is the normal color but the rest of her body appears vampire white. This applie...

Screenshot_20231028_095416_Gallery.jpg Screenshot_20231028_095341_Gallery.jpg

How to resolve "Not Enough Space"

Hello, I am a first-time user of the Oculus Quest 2, and I'm trying to download the program on my PC for use. I encountered an issue and am writing this post for help.First, I received "Not Enough Space" message when trying to run the program. Both m...

Reset PIN

I do reset PIN and it says will send email with information but email never comes!! Please help

Graphics Menu deleted on the CV1 ?

Where did the graphics settings for the Occulus CV1 go?I don't have the "windows" style Menus in headset either, if that could be an issue?I recently updated due to an update message (havent used it in a while), but then my dashboard and setting menu...

Quest 3 Jittering Home Menu and curios flickering issues.

I have a Problem with my Quest 3 (512Gb). After Playing a Game, most of the time when i come back to the Home Environment, i got the issue, that the Home menu is extremly Jittering and flickering.It is like that, until i press the power off button an...

Naaro by Honored Guest
  • 2 replies
  • 1 kudos

Not working!

My warranty expired last month and since then the headset goes blank when I start applications. Why am I not surprised? Yes, it’s up to date. In fact, all it ever seems capable of achieving is updates. Money well spent.

Beginner here

I’m struggling as totally new to VR. I have the Quest3. Trying to install and use some new games without any luck. Not sure what I am doing wrong. I installed Spatial which told me to go on my phone to put in a code. Spatial asked for an email to ver...

Dont have access to old email

I need to get the pin combo to verify the headset bit the email that I used for the headset got completely corrupt and i have no access to it so i need to change the email but i dont know how and i cant play any games using the headset. Is there anyt...

Resolved! Not getting email for Asgard?

Just got the quest 3 at Walmart a few hours ago and to my understanding once you pair the headset you should be sent an email? Made sure the email I’m checking and the the email connected to my meta account are the same

Saints & Sinners no audio output

I was actually getting audio in the Quest 2 without switching the audio source in the app.But when I launched S&S I got no audio at all.I switched output from the monitor to Headphones (Oculus Virtual Audio Device) but I still don't get any output.Th...

PolyMad by Protege
  • 2 replies
  • 0 kudos

Cannot buy anything from meta store due to disabled payments

I'm an og rift user and when quest 3 launched I decided that it was time to upgrade. I was extremely excited to try it out when it arrived 2 weeks ago but to my disappointment, I was unable to buy anything from the meta store for it. Each time I alwa...

Gooey_ by Honored Guest
  • 6 replies
  • 1 kudos

Not able to add walls in Quest 3

I have a problem, when mapping my room in Quest 3.When scanning my room, I should be able to add more walls, than the four walls the room consist of.I'm not able to do this, be course the "Add more Walls" button is greyed out.Does anyone know what is...

danorum by Explorer
  • 3 replies
  • 1 kudos

How to turn off asw for oculus 2

I'm pretty set, because I don't enjoy arguing with software that thinks it's better this way.Can someone please tell me how to turn off the **bleep** thing called ASW?In Oculus Debug, I set DISABLED PC AsynchronousSpacewarp and set Mobile ASW DISABLE...

eRHoodx by Protege
  • 10 replies
  • 0 kudos

Quest 2 battery drain after recent update.

My quest 2 has started draining the battery even when autowake is disabled and the power has been shut down (power off message confirms, light flashes orange, and shut down noise plays). Then a couple seconds later, the light comes back on, and if I ...

Resolved! oculus entitlement check failed

When I attempt to run Asgard's Wrath I using Virtual Desktop or Steam VR, I get the following message: oculus entitlement check failed. This forces me to close the game. If I use quest link to run the game then it runs without a problem. What could c...


Hi on instagram I am extremely worried and anxious after receiving a notification to say that my account has been temporarily suspended due to violating community guidelinesI have done nothing wrong nor out of the ordinary and I am failing to underst...

breezkio by Honored Guest
  • 0 replies
  • 0 kudos

No Referral credit

I sent my brother a referral code after I gave him my quest 2 and made him a account and made it the main one on the headset and used mine on my quest 3 but when he used the referral link it said it was accepted but we haven't got the 30$ credit and ...


so i was just wondering if applab games are checked for malware / viruses

JLH852 by Honored Guest
  • 0 replies
  • 0 kudos

QUEST 3 Display/tracking PROBLEM

Hello guys. So i just recieved my Meta Quest 3, was really excited. I was using it for like 20mins, then i recieved a black screen which said tracking not found. And it just stayed this way. I did factory reset but nothing happend, the problem occure...

Spyhex by Honored Guest
  • 1 replies
  • 0 kudos

i need help with changing admin

i had recently gotten a quest 3 and logged in with my quest 2 account and cant seem to change admin to install mods for a game i like i have tried everything i tried to factory reset the quest 2 but my quest 3 still dont have admin how can i change t...

Oculus 2 Controllers not working

Both Controllers continuous blinking and vibrating. Replaced the batteries. Didn’t fix. Did a factory reset now the screen only stays in for a few seconds before going black. Through the app unpaired and repaired the controllers. Still a black screen...

No clue what to do

So I wanted to kill walkers and tried reinstalling the walking dead retribution. The problem? It cancels automatically ones it reaches around 2 gb and I have more than enough gb for the game and I tried holding power button for 30 secs, and restartin...

$25 Store Credit

I recently purchased a brand new mega quest 3 and in the package for the mega quest I have a $25 dollar store credit card that says all I have to do it activate the meta quest 3 then click in link in the notifications tab, but I can’t seem to find it...

Can't reset pin, where to send a private message

I have not received a link to my email to reset my pin. Came on this site to ask for help to receive the pin but am not sure who to send the message to help me with this. If anyone knows the answer to this please comment