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device settings cannot be accessed on Meta Quest mobile app

ImNotCodPlays
Explorer

problem:

I attempted to turn on developer mode by creating an organization on the Meta site. And then when I went to my Meta Quest mobile app to turn on developer mode in device settings, it said that the Meta Quest 2 was "not found" and "not connected". Because of this, I cannot open the device settings.

Things I have tried:

I have connected them to Bluetooth

The same Wi-Fi network

Reinstalled the mobile app

restarted the oculus

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there @ImNotCodPlays! We see you're having troubles with developer mode, which is definitely never fun! We'd love to help get this sorted out for you. Since you've already tried several troubleshooting steps, we recommend checking out the Developer Support Center for further assistance with this issue.