cancel
Showing results for 
Search instead for 
Did you mean: 

oculus app on pc

SO14R
Honored Guest

i cant download any games on the oculus app. I tried downloading blade and sorcery on it and it keeps popping up with a message saying " Sorry, we couldn't install blade and sorcery. visit oculus support" I've tried doing a fresh install of the oculus app, repairing the files, checking if its allowed on my firewall, and I definitely have enough space to download the game, just nothing is working.

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hey there! We see you are having issues installing games on your Oculus App. We see you have tried some troubleshooting steps as well. You should now try factory resetting your device with your Oculus Cloud activated, so you can keep your gameplay progress. 

 

Here is how to activate the cloud backup: https://metaque.st/CloudBackup 

 

Here is how to factory reset: https://metaque.st/FactoryReset

 

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

kudos

spiggle
Honored Guest

did you ever find a fix for this. i have no problem with steamvr games but i still cant download anything on oculus

 

Hey there @spiggle, we see that you are still having problems downloading content. If you can, please let us know what troubleshooting steps you have taken to try and resolve the issue. This would help us gauge what we can do next to help with the situation. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Knock knock! we just wanted to check up on you to make sure that you were able to find a solution. If you are still having trouble please let us know. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!