Touch Controllers are not sweat-proof. The design must be improved if we are to excersie freely in VR.

[Anonymous]

I have owned my Quest for little more than a year. In that time I have already had three controllers fail on me. I use them very carefully so I was mystified (and of course very disappointed) as to why they kept breaking. Then I saw this reddit post of a user who performed a teardown of two separate defective controllers and found that on both controlelrs some of the the internal IR LEDs had been corroded and broken by sweat. https://www.reddit.com/r/oculus/comments/fzc5n1/oculus_rift_s_touch_controller_issue/ I am extremely confident that my issue was exactly the same - WHile I was unable to perform a teardown as i didn't want to void my warranty , my controllers exhibited the exact same flaw each time they failed. I towel off regularly and wear sweatbands, but it is naturally impossible to exercise well and fully keep any sweat from getting on controllers, especially when you live in a hot country. Oculus sells the product with exercise in mind - these controllers really should not break so very easily due to sweat damage. Now that I know sweat is causing these issues I will try even more assiduously to keep the controllers sweat free from now on. However,it would not be technologically complicated to make controllers such as these which are genuinely sweat-proof. I am now going to have to play wearing plastic gloves - that is a very silly and disappointing situation for what is meant to be a fuss-free VR solution. Can anybody kindly look into this and restore my faith in Oculus products going forward +/ explain how they would have me use Oculus devices for active games like Beat Saber without the controllers breaking! Thanks!

[joel_gennari]

Same issue. As I've become fitter I've sweated more, playing expert+ on beat saber. Last two sessions I player longer and I can see a stain where sweat went into the top of the controller. It pairs but light won't come on. Sensors are likely shorting from the salt water.

[axist8]

I was just deep in a flow state going from beat Saber to pistol whip to audio Tripp and I was sweating a lot. Suddenly my controllers started spazzing out and after switching out the batteries it looks as though they have failed. I've owned my Oculus 2 for a little over a week now 😞

[ChrisK0301]

I have had the Oculus 2 for 14 months and have had to replace it 6 times due to malfunction either in the headset or the controllers. I decided to upgrade to the Oculus 3, thinking it may be a better quality based on learning from customers' experiences. I am on my 4th Oculus 3 (in 3 months) for the same reasons I had my Oculus 2. I use it only for workout and have shared the videos with that app partner (which was purchased by Meta). I feel the quality of the components and the quality of support by both Meta and Supernatural are sub-par. Rather than finding a solution and following up with me is non-existent. I feel I have been "ghosted". 

I did purchase the add-on silicone cover from Meta thinking it would help; it did not.

The only positive part of this journey is that I purchased the extended warranty with Bestbuy. They have stood by their warranty and replaced every headset without question (that is 7 headset in less that 1 1/2 years).

Word of advice for anyone purchasing these devices is invest in the additional coverage.