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I dropped my right quest 3 controller into water, and the next day the tracking stopped working

eliyarie12
Honored Guest

I dropped my right quest 3 controller into water accidentally, at first the controller was working perfectly but the next day the controller tracking was not working the meta button is working and all the other button too but the tracking is not working.

Can someone help me?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there, thank you for reporting this. We'd recommend removing the battery and trying to leave the controller in a warm, dry place to remove any residual liquids. 

We can also look into potential troubleshooting for general tracking issues, such as replacing the battery and making sure your environment is bright and the cameras are unobstructed. 

If these don't work, click on our profile picture to drop us a DM and we can look into this further for you. Hope to hear from you soon.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Thank you for reaching out to us privately! Please keep an eye on your messages for updates from us!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!