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Reserved Interactions Test fails (back button and volume buttons work as requested)

redwhiteca_serd
Explorer
In our beta tests using Gear VR, the back button and volume buttons work as requested. But when submitted to review, the "reserved interactions test" fails with the following message:
A back button long-press (greater than 0.75 seconds) must bring the user to the Universal Menu. 

A “back” action is interpreted by the application dependent on its current state, but generally it will retreat one level in an interface hierarchy. The short-press should provide a custom confirmation dialog which allows the user to exit the app and return to Oculus Home.

Your volume buttons must adjust the volume using the VR volume UI provided by the Oculus Mobile SDK. Currently, your volume display does not function as expected.

More information about the Oculus Mobile SDK is available here: https://developer.oculus.com/documentation/mobilesdk/latest/concepts/book-intro/
Our application does not have any specific handlers for the back action or the volume button actions, other than the defaults described above.

How can we proceed?
19 REPLIES 19

redwhiteca_serd
Explorer
This problem has been resolved by the Oculus staff. Great support, thanks a lot.

vonMaxIngTime
Honored Guest
can you explain how you resolved it? I can get to a screen with my profile data but pressing the back button again sends the view into darkness and that it, the phone has to be popped out of the device and restart the app.
March 24 Gear VR app has a white interface now, Unity 5.5.2

Digibix
Protege
Unity Patch 5.5.2p3 resolves that issue...
From their release notes:
- (none) - VR: Updated Oculus to version 1.12. This fixed a GearVR timeout issue.

also make sure to use Oculus Utilities 1.12....


vonMaxIngTime
Honored Guest
SWEETNESS!!! Thank you!!! That was the issue the needed patch install. What on earth did devs do before this worked since this is a systems thing not a feature thing?!

Anonymous
Not applicable
OMG... have like submitted 10 versions build with 3 different unity versions trying to solve this error... Fingers crossed, hope this solution works.

Anonymous
Not applicable
Will this work with unity 5.6?
In the changelog I read this: 
VR: Updated Oculus GearVR to version 1.11.1
(is not 1.12)

vonMaxIngTime
Honored Guest
Im still stuck even with the home and systems menu appearing now. The root scene to Systems Universal menu then short press goes to quit menu then short press finally goes back to root scene
Seems like a bug but Its not good enough it seems!!!! HOWEVER its not consistent 

Im wiring up a sample scene and sending it to them to see if I can't get a back a reply on the exactness, ill let you know if I do

@GriN
I don't think 5.6 works right now for gearvr, read that it crashes


vonMaxIngTime
Honored Guest
@imperativity
Yes I do. The bug is When at the root scene long press to get Universal Menu, then short press to get back to the root scene instead goes to the system close menu, short press from here does go back to the root scene again

I sent a longer email and an example file to the person that has been at the tech desk, but for now here are the main files

Here are some files for others to use if need be
Have an OVRCameraRig in scene and attached the modified OVRPlatformMenu.cs file to a game object

modified OVRPlatformMenu.cs
https://gist.github.com/anonymous/6f560c8567e5974f3f6a0f501a097382

ChangeScene.cs
https://gist.github.com/anonymous/98800334a11cf5e3c8ffbeb9cf943ec8

tab event to change scenes
https://gist.github.com/anonymous/e5e6abc9035f58dd2fa2f6b9e059b0e7


vonMaxIngTime
Honored Guest
@imperativity

Heres an update. I have found something does not register when returning from the Universal menu randomly. Thats a short way of putting it. If I long press -> universal menu -> short press -> EITHER system quit menu OR back to first scene. This happens after the first round trip into this work flow.

I don't know if I should be listening onto a different message or whatnot.

I do know the scene does not actually reload like it does not send the Awake() or Start() messages and if I put audio in the background in a scene if will play for a quick moment while its swapping to the systems quit menu


Reddo
Explorer
Am having issue with the Short Press Handler with Retreat One Level - it just reloads the level I'm currently on.
Show Confirm Quit seems fine.
Using Unity 5.5.3f1 and Oculus Utilies 1.14.0