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Help me Please

Honored Guest

I used to have a free trial of the “FitXR Membership” application for 7 days, during use I felt it was not suitable for me, but due to my poor English, I don't know how to delete or cancel it. I tried searching and only found the request refund button, and I tried clicking it many times, thinking for a while I will get a refund for the money I bought the app (because it's not suitable for me and I don't use it). So far I have not received a response to my request so I have to send a letter asking for help. please help me!





 then select fit xr and cancel subscription via the 3 dots.


Honored Guest




 Currently I can only choose a 30 day or 12 month plan. But I don't want to buy this app. Even though I have submitted a refund request, my card is still automatically charged for the 12-month plan. It's too annoying and difficult for me. What I have to do???

Hey Christian! Let's work together and get to the bottom of this FitXr charge shall we? Please click here or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.

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