01-21-2023 10:32 AM
When I try to the open the Laptop is screen from cable link it gives me a black screen, the laptop and pointer are working but the cable link app gives me a black screen
01-21-2023 10:45 AM
Hey there, @BaldrKA! We noticed that you are experiencing some issues with your Link Cable. We definitely understand how troublesome something like that can be and we'd love to help you get this issue sorted out as quickly as possible! To gain some clarity on our end, we'd like to ask you a few questions:
Once you have provided those details, we'd be more than happy to assist you further!
01-22-2023 10:49 AM
Hey @BaldrKA, we just wanted to follow-up with you to see if you were still needing assistance with your Link Cable. Feel free to reach back out if you happen to have any further questions or concerns. We are always happy to help!