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Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 2597 Views
  • 65 replies
  • 4 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest2をOculus LinkでPCと接続できたけど、ホーム画面が床と天井のテクスチャしか表示しません

Quest2でOculus LinkでPCとの接続ができて、メニューやアプリの実行はできるのですが、ホーム環境が床と天井がグレーの平面テクスチャでバーチャル環境が出てきません。Quest2をOculus LinkでPCと接続すると、Rift環境になりRiftのバーチャル環境になあるかと理解していましたが、違っていたでしょうか。一度Oculusソフトをアンイストールして、各所の「Oculus」フォルダなども削除して再インストールしてみましたが、変化ありませんでした。対処方法などありましたら、教えて...

Calmsea68 by Honored Guest
  • 1077 Views
  • 0 replies
  • 0 kudos

Resolved! No Oculus Home and no devices registered

Hi! This issue started at 2020-12-16. I get this error always when I use my headset:I have the latest Oculus software, the latest drivers, I have internet connection, the firewall doesn't block the software (as everything else is working fine). I hav...

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g0phr by Explorer
  • 1669 Views
  • 7 replies
  • 0 kudos

Edit Avatar Crashing - Oculus GO

Hello all, I have recently picked up my Oculus GO again and found that it was in an "undesirable state". It was stuck in the three dot infinitely loading state when trying to boot. I attempted a fix I saw online where I connect via my app and turn on...

Resolved! Oculus Home doesn't load on newly installed PC

I have installed Oculus on my new laptop and have used my Rift S to play several Oculus store titles. But when I select Home from my menu, the cursor spins a while and I am returned to the menu. I stay in the white space with the dots. I can't find a...

fragin by Explorer
  • 3321 Views
  • 1 replies
  • 0 kudos

Oculus Home Broken

I have an object in the home environment that has been enlarged so much so that I cannot reset the world. The left menu button works but I cannot select anything. This has caused extra loading times for games etc... Is there a way to reset the world ...

reknuj by Honored Guest
  • 411 Views
  • 0 replies
  • 0 kudos

Oculus Home Laggy/Bugged

So I accidentally made One of the home items super large and is clipped into the walls of my home which is now unusable. I cannot seem to find a way to reset my home or load a new home from inside the app. Anyone have any suggestions? Im happy to wip...

Anonymous by Not applicable
  • 668 Views
  • 1 replies
  • 0 kudos
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